Job Description

The General Maintenance Technician performs maintenance service and repairs in the areas of plumbing, drywall, texture, tile, carpentry, painting, electrical, cabinetry, laminates, granite, and appliance servicing at a skilled level. This position is knowledgeable in the procedures and safety measures associated with industry and company standards. The role requires at least two years of experience in the field or in related areas. This technician is familiar with a variety of these fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks, and a wide degree of creativity and latitude is expected. Work in a team environment to do repairs and prepare guest villas. Handle in-house repairs in areas that might include ceramic tiles, painting, repair and replacement of wallboard systems, carpentry, cabinetry, laminates, and other related fields.

COMPANY BENEFITS:

• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• EAP – Employee Assistance Program
• PTO - Paid Time Off
• Travel Benefits, Discounts & Vacations POINTS through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS:

• Handle in-house repairs regarding the removal and replacement of ceramic tiles, painting, repair of or replacement of wallboard systems, carpentry, cabinetry, laminate replacement, and granite repairs.
• Assists guests and staff in the resolution of unit maintenance concerns, complaints, and questions.
• Utilize specific hand and power tools required to accomplish all phases of projects from rough-in carpentry to trim cabinetry.
• Perform any other duties deemed necessary by management

QUALIFICATIONS:

• High school diploma or GED and/or equivalent work experience or vocational training
• Must be at least 18 years of age with a valid driver’s license and a minimum of 1 year of driving experience.
• Must meet the company's required motor vehicle policy standards
• Must have the ability to perform skilled work in general maintenance.
• Must have high-quality skills in painting, tile, plumbing, carpentry, and electrical.
• Must have the ability to perform skilled work in finish/trim-out construction.
• Specializations in drywall finishing, cabinetry, flooring, and laminate repair.
• Must have the ability to problem-solve and troubleshoot repair work.
• Must know hand and power tools and have a mechanical aptitude.
• Ability to provide excellent customer service.
• Must be able to follow written instructions and complete documentation associated with unit maintenance.
• Must be able to work weekends, holidays, AM, and PM shifts.

EDUCATION and/or EXPERIENCE

• High school diploma or GED and/or equivalent work experience or vocational training
• At least two years of maintenance experience required.
• Maintenance with a resort and/or hotel preferred

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have a valid driver’s license

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.