Job Description

The General Maintenance Technician Level ll is responsible for the proactive maintenance of all equipment and facilities across store locations, while upholding a professional and collaborative relationship with Parker’s team members and customers. This individual will work efficiently by applying effective routing and time management skills to prioritize repairs, troubleshoot and diagnose issues, and perform equipment repairs in compliance with OSHA guidelines, while demonstrating the mechanical expertise necessary to safely complete work orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities:

• Maintain a strong safety mindset to protect yourself, Parker’s employees, and customers.
• Troubleshoot, diagnose, and repair equipment and facilities to meet manufacturer specifications and company standards.
• Perform routine preventive maintenance to prevent equipment deterioration.
• Prioritize and route work efficiently using time management and ServiceNow (CMMS) to document and complete work orders on time.
• Respond promptly to emergency calls and provide timely on-call support.
• Assist with equipment installations and special projects as needed.
• Dismantle, inspect, and test equipment to identify and resolve malfunctions.
• Maintain accurate records of maintenance, repairs, warranty returns, inventory transfers, and part usage.
• Properly use and maintain assigned tools, company vehicle, and company credit card per policies.
• Perform general building repairs such as painting, roof repair, and door/window maintenance.
• Support inventory control and cost-efficiency efforts by assisting the Service Supervisor and managing parts.
• Communicate professionally with store teams, vendors, and other stakeholders to ensure excellent customer service.
• Carry out other tasks as assigned to support team and company goals.

Knowledge, Skills, and Abilities:

• Mechanical aptitude with basic knowledge of electronic equipment, schematics, carpentry, tile repair, plumbing, and painting.
• Ability to write routine reports and maintain clear documentation.
• Ability to use multimeter or electrometer to help safely support troubleshooting efforts.
• Ability to troubleshoot medium to complex mechanical/electrical problems.
• Ability to work under minimal supervision.
• Ability to work independently and handle multiple priorities.
• Strong interpersonal skills with the ability to communicate professionally with team members, store personnel, and customers.
• Self-starter and problem solver.
• Basic use of the Microsoft Office suite, including Outlook, for email correspondence

Education and Requirements:

Required:

• Must maintain a current, valid, unrestricted driver’s license with an insurable driving record and be able to go between stores without difficulty.
• Must be able to work a flexible schedule to include weekends, evenings, on-call and holidays
• Must have a minimum of one (1) year experience, preferably in the field.
• EPA Section 608, Type I Certification, and/or state-specific credentials

Preferred:

• High School Diploma or equivalent.
• Additional training at a trade related

PHYSICAL REQUIREMENTS:

• Able to carry or lift 100 lbs. or more, ascend/descend ladders, work outside, as well as general physical requirements to include but not limited to stooping, standing, and or walking for prolonged periods
• Frequently required to stand, walk, sit and reach with hands and arms
• Frequently climbs, balances, stoops, crawls, crouches, and kneels
• Ability to handle a variety of materials, including liquids, plastic, glass, paper, rubber, cleaning solvents, paints, grout, ceramic tile, ceiling tiles, and other building structure materials.