Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The General Maintenance Technician II performs maintenance service and troubleshoots repairs in the areas of HVAC, plumbing, drywall, texture, tile, carpentry, painting, electrical, cabinetry, laminates, granite and appliance servicing at a skilled level. This position is knowledgeable in the procedures and safety measures associated with industry and company standards. Role requires at least 3 years of experience in the fields or in related areas. This technician is familiar with a variety of these fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks and a wide degree of creativity and latitude is expected.

COMPANY BENEFITS

• Matching 401K
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• Employee Assistance Program
• Paid Time Off
• Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses

ESSENTIAL DUTIES AND TASKS

• Troubleshoot and handle in-house repairs regarding HVAC, the removal and replacement of ceramic tiles, painting, repair of or replacement of wallboard systems, carpentry, cabinetry, laminate replacement, and granite repairs.
• Assists guests and staff in the resolution of unit maintenance, housekeeping and facility concerns, complaints, and questions.
• Utilize specific hand and power tools required to accomplish all phases of projects from rough-in carpentry to trim cabinetry.
• Perform any other duties deemed necessary by the Facility Operations Manager or equivalent manager.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent in work experience or vocational training
• At least three to four years of field experience with trade school a plus
• Maintenance with a resort and/or hotel preferred
• Bilingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• Maintain an active American Red Cross CPR/ AED rescue certification.

QUALIFICATIONS

• Must be able to work independently and be able to troubleshoot problems to determine course of action to resolve situation.
• Must have ability to perform skilled work in finish/trim-out construction.
• Specializations in drywall finishing, cabinetry, flooring and laminate repair.
• Must have high quality skills in painting, tile repair, plumbing and electrical.
• Must have working knowledge of hand and power tools and mechanical aptitude.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

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