Job Description

As a General Liability Specialist at Dollar Tree, you'll provide strategic oversight of the organization's general liability claims program, including Third-Party Administrator (TPA) performance, litigation management, and claim cost containment. In this role, you'll collaborate with internal business partners, TPAs, defense counsel, and other stakeholders to drive effective claim outcomes, minimize organizational risk, and support the company's broader risk management objectives.

Your day-to-day job duties include, but are not limited to, the following:

Claims Management & Resolution

• Manage general liability claims from initial reporting through final resolution.
• Review claim investigations, liability assessments, reserve adequacy, and resolution strategies to ensure effective claim handling.
• Evaluate settlement recommendations and litigation plans to support timely and cost-effective claim resolution.
• Monitor significant claims and exposures to ensure alignment with organizational objectives and risk management strategies.

Third-Party Administrator (TPA) & Vendor Management

• Oversee Third-Party Administrator (TPA) performance by conducting claim reviews and monitoring compliance with established service expectations.
• Partner with TPAs and defense counsel to develop litigation strategies and manage claim outcomes.
• Foster productive relationships with external vendors to ensure consistent, high-quality claims administration and service delivery.

Risk Analysis & Reporting

• Analyze claim trends, loss drivers, and financial performance to identify opportunities for risk reduction and improved claims outcomes.
• Review claim reserves and financial exposures to ensure appropriate reserve adequacy and reporting accuracy.
• Prepare and communicate claim status updates, significant exposures, and trend analyses to leadership and key stakeholders.
• Support data-driven decision-making through reporting and analysis of claims performance.

Risk Management & Continuous Improvement

• Partner with internal stakeholders to support enterprise risk management initiatives.
• Identify opportunities to improve claims processes, reduce organizational risk, and enhance operational efficiency.
• Support cross-functional initiatives focused on claim prevention, loss mitigation, and continuous improvement.
• Complete additional projects and assignments as needed.

Your Required Skills and Experience:

• Bachelor's degree preferred.
• Three or more years of experience in general liability claims, risk management, and Third-Party Administrator (TPA) oversight.
• Strong knowledge of liability investigations, claims administration, litigation management, and claim resolution strategies.
• Experience reviewing claim reserves, litigation strategies, and settlement recommendations.
• Strong analytical and problem-solving skills with the ability to interpret claims data and identify trends.
• Excellent written and verbal communication skills.
• Strong relationship management and vendor management skills.
• Ability to collaborate effectively with internal business partners, TPAs, legal counsel, and external stakeholders.

Preferred Requirements:

• Experience managing complex general liability claims in a retail or multi-location environment.
• Experience working with self-insured or high-volume claims programs.
• Knowledge of insurance, risk financing, and loss prevention principles.

Start Rate = $$68,000 -$79,000 based on experience plus 10% bonus.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Our success is a team effort —

when we reach our goals, you'll be eligible for a yearly bonus!

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value—it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform—and we know that this path starts with you.

Join our team today and discover The Value of You

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time500 Volvo Parkway,Chesapeake,Virginia 23320Risk ManagementDollar Tree