Job Description

About Us

At Platinum Pro-Claim Restoration (PPCR), we’re not just a company; we’re a purpose-driven team committed to restoring lives, the planet, and communities. With over 30 years of industry leadership, we proudly set the standard for sustainability and innovation in Canada’s restoration industry.

When disaster strikes, our work matters. We help people rebuild their homes and lives, providing the support they need to move forward. Sustainability is at the heart of everything we do, from reducing our carbon footprint to driving meaningful change across the restoration landscape.

Our people are key to our success. We foster an empowering and inclusive environment where every voice is heard, ideas thrive, and growth is encouraged. As a member of our team, you’ll enjoy exceptional benefits, including free extended health and dental care, tuition reimbursement, RRSP matching, access to an on-site CrossFit gym, and even a dog-friendly office.

Our values guide us every day:

• Helping Others in Need: Treating everyone with care and respect.
• Our People We prioritize our employees' well-being and professional growth.
• Excellence: Striving for the highest standards in all we do.
• Innovation: Leveraging technology to deliver outstanding results
• Planet: Leading sustainability efforts to protect our planet.
• Community: Supporting local initiatives like the Richmond Christmas Fund.

At PPCR, you’ll be part of something bigger: helping us revolutionize the restoration experience while making a real difference. Learn more about our journey at ppcr.ca

Want a job where you get to work with your hands, stay active, and make a difference for the planet and your community? General Labourer performs a variety of different tasks, such as completing a clean demolition, supporting the flood remediation team and the contents team, warehousing, and recycling. Remember, the most important question a laborer can ask is, “What’s next?”

You'll work side-by-side with an awesome crew, tackle real-world challenges, and build useful skills with tools and equipment. Plus, you’ll be helping restore lives, the planet, and communities, one job site at a time.

Why You’ll Love This Job

• Stay Active: Skip the desk — lift, sort, and move on your feet.
• Feel Good: Make a real environmental impact every day.
• Learn Skills: Hands-on training with forklifts, pallet jacks, balers, and restoration tech.
• Team Vibe: We’ve got each other’s backs. We work hard, lift each other up, and celebrate wins together.
• Grow Your Career: Opportunities to move into other areas within PPCR.

Responsibilities

Warehouse Support:

• Organize and maintain warehouse inventory, ensuring equipment and materials are properly stored and readily accessible.
• Assist in loading and unloading trucks with restoration equipment and supplies, including dehumidifiers, air movers, and other tools.
• Safely operate warehouse equipment such as forklifts, pallet jacks, and dollies (forklift certification is an asset).
• Maintain cleanliness in the warehouse and recycling areas, ensuring compliance with health and safety protocols.
• Assist with tracking and managing tools and supplies using our inventory and project management system (e.g., Restorify).
• Sort and process recyclable materials generated on job sites.
• Use equipment such as balers and compactors to safely manage recycling operations.
• Ensure that recycling and disposal areas are clean and organized, complying with company and environmental standards.

Flood and Fire Remediation:

• Assist the flood teams by setting up, monitoring, and dismantling drying equipment such as dehumidifiers, air movers, and other tools.
• Help with water extraction, demolition, and debris removal, including the removal of damaged building materials (e.g., drywall, flooring, insulation).
• Disinfect and clean affected areas to prevent mold growth, following instructions for using antimicrobial treatments and other cleaning agents.
• Ensure site protection and containment measures are in place to prevent contamination of unaffected areas.

Contents Handling:

• Assist in packing, moving, and restoring customers' contents from affected properties, ensuring proper documentation and inventory management.
• Clean and restore personal items and furniture, following established restoration procedures.
• Work with the project management and contents teams to document non-restorable (NR) items and seek approvals from project managers.

General Duties:

• Provide excellent customer service by maintaining communication with co-workers, project managers, and clients.
• Follow company health and safety protocols on all job sites, ensuring the safe handling of materials and equipment.
• Participate in on-call rotations and be available for after-hours emergency work, as required.
• Complete daily timecards and project notes using the designated project management app.
• Drive or ride in company vehicles (keep them clean and organized).
• Fill out paperwork and forms for recycling and job tasks.
• Use tools and machines like pallet jacks, forklifts, and balers (training provided).
• Help load and unload trucks with supplies and equipment.
• Use industry-leading apps and tools like Restorify and Eco-Claim to track work and recycling data.

Requirements

• A valid BC driver’s license (Class 5 or N) with a clean driving record.
• Able to lift and carry heavy materials (up to 140 lbs).
• Comfortable driving or riding in a 5-ton truck.
• Positive attitude and good attention to detail.
• Enjoys driving and working in different locations.
• Good at working alone or with a team.
• Comfortable using smartphones, computers and apps, like Microsoft Office or Eco-Claim.
• Experience with tools or restoration work is a bonus.
• Follows safety rules and knows how to use PPE.
• Participation in our on-call shift rotation.
• Clear criminal record check (required when hired).

Benefits

After completing your probation period of three months, some of the benefits we offer include:

• FREE Extended Health and Dental Benefits!
• Group Retirement Savings Plan (And RRSP Matching!).
• Tuition Reimbursement.
• $500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).
• $750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counsellors, etc.
• An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.
• Long-Term Disability and Life Insurance.

To learn more about some of our company benefits, head to: PPCR Benefits Page

Compensation

• Wage: $20.00 - $25.00 per hour (based on experience)

Culture

Applicants must be legally authorized to work in Canada

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

If you need any accommodations for your interview, please email HR@pcgroup.ca as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.

We are a family-oriented and flexible work environment. If you want to have friends where you work, then look no further – you’ve found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we’ll help you achieve your goals, both professionally, and personally. Platinum Pro-Claim supports career advancements and continuous training!