Join our rockstar team at 1-800 Contacts!
Are you ready to make a difference in an industry that’s all about empowering people to see clearly? At SeekWell (parent company of 1-800 Contacts, The Framery and Luna), we’re always on the lookout for passionate, innovative individuals who thrive helping others and want to be part of a company that truly puts the customer first.
We are currently not hiring but are continuously accepting resumes for our Customer Department. If you think you’re a great fit, submit your application!
What to expect after you apply
While we’d love to connect with everyone, due to the volume of applications we receive, we’ll only reach out if we feel your skills and experience are a strong match for the role. We appreciate your understanding and encourage you to keep an eye on future opportunities with us—you could be the perfect fit for another position down the road!
Who we are
At SeekWell, our goal is simple: make it easier for people to access the vision care they need. For almost 30 years, 1-800 Contacts has led the charge with legendary, award-winning service, and we’re continuing that legacy through innovation, top-notch products, and businesses that make customers cheer.
We’re proud to be backed by KKR, one of the world’s largest private equity firms, but it’s our people who make us great.
Why you'll love us
For over 30 years, 1-800 Contacts has excelled in simplifying the process of getting contact lenses, while making it affordable and hassle-free. AND, we empower our team to make it happen—without jumping through hoops or asking for permission. Our employees rave about our culture, our commitment to customer satisfaction, and how every day brings a new opportunity to WOW someone.
This isn’t your average call center job; it’s a career where you can thrive, grow, and be part of a winning team.
Sound like you? Apply now, and let's see if we’re a perfect fit
Approved remote working locations for our call center associates are currently Utah, Texas, and North Carolina and are subject to change at any time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#LI-Remote
It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements.
United States Remote Hourly Range $12—$15 USD
We put our people first. Before our customers. Before the business. Unconventional? You bet it is. Our cofounders understood if we take care of our people, the rest takes care of itself. Here, that means frontline empowerment, parental bonding time, free mental health resources, development opportunities, and more.
We’re a company that aims big, fails fast, and cheers on one another. 100% guarantee? We live by our Gajillion Percent Promise. We’ve fulfilled more than 87 million orders, and last Deidra and her team checked, we have 86 million contacts in stock – ready to ship to our contact lens wearing friends.
As workstyle needs have changed, we’ve listened and adapted. We’re recognized as a great place to work by companies like Forbes and Fortune 100 and attribute this to our people, culture, and the work we are doing.
With our newly formed parent company, SeekWell, we can expand our ability to make vision care simple, affordable, and accessible beyond contact lenses: Luna for B2B vision care solutions and The Framery at 1-800 Contacts for the best online glasses-buying experience.
Looking to join a team that’s passionate about pursuing a better way in vision care? Join us: https://www.1800contacts.com/careers
