Job Description

Daylesford Stays - a part of The Bamford Collection.

We provide experiences that embrace luxury escapism: understated elegance, indulgence and nurture.

SALARY: £13.75 per hour, weekly pay.

HOURS: 30 hours + overtime, weekend work included.

ABOUT US

The Wild Rabbit in Kingham is a fine dining restaurant and boutique hotel in the heart of the Cotswolds. Recognised in the Top 50 Gastropubs, the Top 50 Boutique Hotels, and awarded 3 AA Rosettes, The Wild Rabbit blends culinary excellence with warm, authentic hospitality.

Working in close connection with Daylesford Farm, our menus showcase the best seasonal, organic produce, crafted with skill and creativity. Under the leadership of Executive Chef Callum Graham, our team combines classical technique with modern inspiration, making The Wild Rabbit one of the most exciting fine dining destinations in the Cotswolds.

ABOUT THE ROLE

As a General Assistant, you will play a vital role in keeping our rooms and cottages immaculate, ensuring they are cleaned to the highest standard and ready for guest arrivals. You will also support the upkeep of our public areas, including the Terrace, car parks, driveways, and outdoor spaces, making sure they remain tidy, welcoming, and free from debris. From preparing cushions and parasols for guests on sunny days to restocking fireplaces and wood supplies in colder months, your work will help create a comfortable and inviting atmosphere throughout the year.

YOUR RESPONSIBILITIES

• Ensuring rooms are cleaned to the highest standard.
• Maintaining public areas, including the Terrace, and reporting any damages or issues with lighting, pathways, furniture, cushions, or parasols.
• Keeping car parks, driveways, and outside areas tidy and free from debris.
• Managing external bins and ensuring they are put out for collection on designated days.
• Preparing outdoor areas with cushions and parasols for guests, weather permitting.
• Assisting with general tidiness of internal pub areas.
• Removing linen and towels from rooms/cottages after guest departure and delivering fresh packs before arrivals.
• Delivering and collecting laundry and consumable supplies from local suppliers.
• Clearing and restocking fireplaces and wood supplies.
• Performing cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensuring stock cupboards are fully stocked with amenities and consumables.
• Replacing external and internal lightbulbs as required.
• Completing changeover days efficiently.
• Protecting equipment and reporting any inadequacies.
• Notifying your Manager of damages or issues across the property.
• Assisting colleagues with flexibility, supporting other departments when required.
• Using company vehicles responsibly across the estate, including public road.
• Responsible for maintaining company vehicles on a daily basis, including cleaning, refuelling and safety checks.

SKILLS AND REQUIREMENTS

• Previous experience in Housekeeping is preferred.
• Attention to Detail: Ensure all areas are thoroughly cleaned and maintained to a high standard.
• Time Management: Complete tasks efficiently within designated timeframes, especially during busy periods.
• Physical Stamina: Perform physically demanding tasks such as lifting, bending, and standing for long periods.
• Flexibility & Versatility: Support various departments as needed, including cleaning, basic kitchen duties, or helping with guest services.
• Reliability & Discretion: Maintain confidentiality, especially when working in guest areas, and be a dependable team member.

PERKS AND BENEFITS

• Discounts: Enjoy a range of discounts on our products, treatments, and dining experiences from day one.
• £20 lunch allowance
• Local gym discounts
• Padel Discount
• Volunteering Days: One paid day per year to volunteer with a charity of your choice.
• Private Medical: Subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9 percent of your salary into your pension each month with a 4.5 percent contribution from us.
• Life Assurance: Cover equivalent to one year of your annual salary.
• Mental Health Support: 24 hour access to our Employee Assistance Programme.

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.