This is a remote position.

General Admin

Join a growing overseas staffing partner supporting a mental health provider serving geriatric patients in nursing homes. You’ll help keep patient information, insurance details, reporting, and administrative follow-up moving smoothly while also supporting general day-to-day needs as they come up, so care and operations teams can stay focused on delivering quality service.

What You'll Do:

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  Follow up with nursing home corporate contacts by email to obtain missing or updated patient information, such as insurance information.
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  Enter updated insurance or patient information into the appropriate software once received.
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  Track unresolved insurance-information requests and proactively reach out to resolve open tasks.
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  Learn the company’s software system and assist with running reports related to patients, homes, clinicians, and caseload activity.
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  Help perform internal audits, including comparing home caseload lists against patients who were actually seen.
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  Export reports and use basic Excel functions such as tables and filtering to organize information clearly.
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  Support general administrative work and help with any tasks that need to get done, including forms, recurring paperwork, and follow-up items.
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  Communicate when tasks are completed, when questions come up, or when additional work is needed.

Who You'll Work With:

Be an integral part of a growing healthcare support team, working closely with internal operations staff and nursing home corporate contacts to keep patient information, insurance details, reports, and administrative workflows accurate and up to date.

Who We're Looking For:

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  Organized:
  Able to manage lists, track follow-ups, and keep recurring administrative tasks from being missed.
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  Proactive Communicator:
  Will ask questions when something is unclear, request more work when finished, and proactively reach out to resolve open tasks.
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  Detail-Oriented:
  Comfortable handling patient and insurance information accurately.
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  Software-Friendly:
  Able to learn a user-friendly healthcare software system and use Excel for basic exports, tables, and filtering.
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  Professional Written Communication:
  Must be able to email corporate nursing home contacts in a polished and professional manner.
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  Adaptable:
  Comfortable starting with defined tasks and gradually taking on more responsibilities as the role develops.
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  Experience:
  General work experience is required.

Why Join Us?

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  Impact:
  Play a key role in helping healthcare and operations teams stay organized, accurate, and focused on supporting geriatric patient care.
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  Culture:
  Join a responsive and detail-focused team that values clear communication, reliability, and steady support.
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  Benefits:
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    Enjoy preset salary growth and weekly salary payments.
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    100% work-from-home flexibility.

Work Details:

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  Schedule:
  Mon - Fri 9:00 AM - 5:00 PM EST
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  Employment Type:
  Full-time

How to Apply:

Click "I'm Interested" to start your application. Come and make a difference in a growing healthcare support company

We are an equal opportunity employer and value diversity at our company.