Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.
AMP8, our next five-year regulatory period, will see us launch our biggest and most complex investment programme of almost £13bn, of which £6bn will be delivered through our capital programme. This is more than double the size of the AMP7 capital programme and is an opportunity to drive real change.
As part of that transformation, we’re building new capabilities that will help us deliver smarter, faster and more effectively than ever before. One of the boldest is our Capital Delivery AI Transformation Team — a high-profile team created to help unlock major value across AMP8 and AMP9, with an ambition to deliver around £0.5bn of value across the programme.
This team exists to challenge how things have always been done. It brings together agile thinking, emerging technology and practical delivery to create solutions that remove waste, improve speed and unlock better outcomes across capital delivery.
Within that team, Generative AI is playing a critical role in how we reshape delivery — helping us automate repetitive tasks, improve access to knowledge, support better decision-making and create new ways of working across the gated capital process.
That’s where this role comes in. As our GenAI Lead, you’ll help shape how copilots, intelligent assistants, retrieval-based chatbots and agentic workflows are designed, built and deployed across Capital Delivery. This is your opportunity to lead the technical roadmap, define the standards, and make sure our GenAI solutions are secure, scalable, adopted and genuinely valuable.
It could be one of the biggest challenges of your career. If you want to do more because you care, we’d love to talk to you.
We are looking for a GenAI Lead to join our Capital Delivery AI Transformation Team, helping embed Generative AI into the future of delivery.
EVERYTHING YOU NEED TO KNOW
Are you excited by the practical application of Generative AI? Do you enjoy turning complex business challenges into secure, scalable technical solutions? Are you someone who can combine deep technical expertise with the ability to bring people with you?
As our GenAI Lead, you’ll be at the centre of how Generative AI is embedded into capital workflows. You’ll lead the design, build and deployment of GenAI solutions including copilots agents and retrieval-based chatbots, , helping accelerate Severn Trent’s gated capital delivery process and supporting the wider transformation agenda.
This role will own the Generative AI technical roadmap, ensuring our direction is aligned to the priorities of the AI Transformation Team and the wider business. You’ll define the reference architecture, reusable components, engineering patterns and quality standards that make our GenAI capability both robust and repeatable.
Within this role you will:
WHAT YOU’LL BRING TO THE ROLE
Of course, it’s important that we attract the right skill sets, and those with the right experience, but we value character, positivity and a caring attitude in equal weight.
We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.
And it would be great if you also had:
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.
And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us do just that.
We do more, because we care.
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:
WHAT’S NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.
And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

Water is wonderful. Without it we’d be lost. With it, everything’s possible. For every toothbrush, for every loo flushed. For the hot showers, the cool drinks, the cups of tea. But it’s not just at the heart of our homes. It’s at the heart of everything; our schools, our businesses, our hospitals. Saving lives, helping communities thrive.
We’re Severn Trent, a diverse and amazing group of people who want to keep it that way. We bring you clean water and we take it away safely too. But it’s not just what we do. It’s how we do it: not just talking, but going over and above. Stepping up and rolling our sleeves up.
It’s because we care. Not only about our water but our corner of the country. And we care for our amazing people who make all this possible. Don’t just take our word for it; we’re a Glassdoor Top 50 Company – one of the best employers in the UK right now.
At Severn Trent, we do more, because we care.