Job Title Full Stack Engineer Offshore Contractor Empirical AIaaS Platform
Experience 6-12 Years
Evening Shift 3 30 PM - 12 30 PM IST
Full stack engineer to support O&M customer onboarding and feature development for a cloud-native, AI-driven OCR platform on Azure. Role requires working across production support and feature engineering in a containerised (AKS) environment, with exposure to AI/Agentic systems
Key Responsibilities
Own production support (incidents, RCA, monitoring, escalations) for distributed applications
Develop features using Python (backend) and Angular (preferred) / React (frontend)
Work on Azure platform (Container Apps, AKS, networking, storage, monitoring)
Implement observability (Azure Log Analytics, APM, alerts)
Contribute to AI-driven, agentic workflows and platform enhancements
Use customer insights and feedback to drive product improvements
Required Skills & Experience
Strong Python backend + Angular (preferred) / React frontend
Hands-on Azure ecosystem (Container Apps, AKS, networking, platform services, Azure Cognitive Search (Hybrid Search)
Strong knowledge of Containers & Kubernetes
Experience with MongoDB and SQL Server
Experience with monitoring/observability (Log Analytics, APM, alerts)
Strong secure coding and system design practices
Hands-on DevOps, CI/CD, and production O&M environments
Exposure to Linux / Red Hat environments
AI / Next-Gen Expectations
Experience with AI/ML systems (OCR, NLP, document processing)
Exposure to
AIOps practices
Prompt engineering / LLM workflows
Soft Skills
Strong communication (global stakeholder interaction)
Ability to work with customers across varying technical expertise levels
Customer-first mindset focused on platform adoption and success
What We’re Looking For
Experience in both O&M and feature development
Strong hands-on Azure cloud-native exposure
Comfortable in customer-facing, production-critical environments
Applied Productivity Leverage AI tools to enhance coding, documentation, data analysis, and decision-making workflows.
Continuous Learning Stay current with evolving AI capabilities and features, and apply them to improve delivery quality and velocity
Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.
Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.
