Job Description

• Define the architecture, standards, and engineering direction of enterprise Generative AI platforms and applications.

• Architect scalable, secure, and cost-efficient enterprise GenAI platforms, AI infrastructure, and reusable AI services.

• Establish standards and best practices for LLMOps, RAG pipelines, agent orchestration, prompt management, AI governance, model evaluation, and AI observability.

• Lead development of enterprise AI copilots, conversational BI systems, AI-powered customer service assistants, recommendation and personalization engines, knowledge retrieval systems, and autonomous workflow agents.

• Build advanced orchestration workflows involving multiple AI agents and tools, and drive production deployment and scaling of GenAI systems.

• Mentor ML and GenAI engineers across the AI Excellence Team and partner with business leaders to translate high-impact opportunities into scalable AI solutions.

• Evaluate emerging GenAI technologies, models, and frameworks, and influence enterprise AI strategy, governance, and roadmap.

• Lead performance optimization for latency, throughput, GPU utilization, inference cost, and reliability, while ensuring compliance with security, privacy, and responsible AI standards.

Academic Qualification

• Bachelor’s or Master’s Graduation in Computer Science/Applied Statistics/Business/Relevant Field

Job Experience Required

• 7+ years of experience in AI/ML engineering, software engineering, distributed systems, and enterprise AI platforms, with proven experience building and deploying large-scale AI/GenAI systems in production environments

Required Capabilities

• Strong expertise in Python and backend engineering, with proven ability to architect distributed systems and operationalize production-scale GenAI applications.

• Strong hands-on experience with LLM application development, prompt engineering frameworks, RAG architectures, AI agents and tool-calling systems, semantic search and embeddings, AI evaluation and guardrails, hallucination mitigation, and context/memory management.

• Experience with GenAI frameworks and ecosystem tools such as LangChain, LlamaIndex, FastAPI, Docker, Kubernetes, MLflow, and CI/CD and DevOps workflows.

• Experience with AI infrastructure including GPU-based inference systems, open-source LLM deployment, fine-tuning techniques (LoRA/PEFT), vector databases, distributed AI workloads, and cloud-native architectures.

• Hands-on familiarity with major cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure).

• Experience leading technical teams or AI engineering squads, with exposure to AI governance, responsible AI, and enterprise compliance frameworks.

• Ability to think strategically while remaining hands-on technically, drive execution across multiple AI initiatives, and deliver with minimal supervision.

• Strong stakeholder influence, business communication, and presentation skills. Contributions to open-source projects, patents, conferences, or published research are highly valued.

Banglalink Digital Communications is one of Bangladesh’s leading telecom and digital service providers, committed to transforming the way people connect, communicate, and innovate. As a subsidiary of VEON, Banglalink combines global expertise with a deep understanding of local needs to deliver cutting-edge services to millions of customers across the country.
Our Employer Value Proposition (EVP) is ‘Lead the Future’, and this is reflected in all levels of our organization. Our workplace is designed to inspire and empower individuals, creating an environment where ideas thrive, contributions are valued, and innovation flourishes. We encourage every team member to take initiative, explore new possibilities, and grow both personally and professionally in a fast-evolving digital landscape.
At Banglalink, we are committed to foster a supportive and inclusive culture that celebrates diversity and encourages collaboration. We actively create opportunities for all individuals to succeed, while our learning initiatives and digital upskilling programs, ensure our people are equipped to excel in their careers and shape the future.

Banglalink is a place where innovation, agility, and understanding come together to create meaningful impact. Join us and be part of a team that’s reshape the future of connectivity and digital transformation.