Job Description

Job purpose:

A D365 CRM Architect with deep hands-on knowledge of D365 CRM Configuration, customization within multiple CRM modules (Sales, Service and Marketing).

Your client responsibilities:

• Work on CRM engagements to design the next generation digital architecture

• Be involved in analyse and design phases of a project

• Responsible for collaboration with client teams to understand the business requirements and translate it to solutions.

• Execute & participate in application design sessions and make solution recommendations

• Deep understanding of Integration & Data Migration methods/tools within D365 CRM

• Deep knowledge of configuring and customizing CRM application

• Develop CRM Application using. Net Plugins/ASP.Net extensions

• Ensuring that design is in line with the business requirements

• Work cooperatively in a team environment

• Remain flexible on changing workloads

Your people responsibilities:

• Building a quality culture

• Foster teamwork and lead by example

• Training and mentoring of project resources

• Participating in the organization-wide people initiatives

Key skills:

• Minimum 5+ years of CRM Configuration & Customization experience is must.

• Must have done hands-on development – writing plugins & client-side JavaScript

• Must have done worked on large transformation programs in onshore offshore delivery model • Must have worked on client facing engagements

• Design and coding experience in skills viz. (Visual Studio, C# and IIS-Dynamics CRM)

• Experience in agile delivery and deployment, continuous integration and build processes

• Familiar with relational database concepts and SQL

• Strong analytical and problem-solving skills; ability to work creatively in problem solving environment

• Excellent written and verbal communication skills

• BE/B.Tech. /MCA/MBA with a sound industry experience of 8+ years

Preferred skills:

• CRM Configuration & Customization (Plugins, JavaScript)

• D365 CRM Certified

• Typescript