Job Description

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…

Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.

For nearly 30 years, the incredible minds at Cognyte work closely together around the world and put their expertise to work to keep up with constantly evolving technological and criminal trends and help make the world a safer place with its investigative analytics software solutions.

About Cognyte :

We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.

Your team:

You will join a global System Integration team responsible for end-to-end Cognyte product integration across customer environments worldwide. The team ensures successful installation, testing, and troubleshooting of Cognyte solutions alongside commercial off-the-shelf hardware and software.

The position may require 0–20% travel and demands the ability to work independently at customer sites, collaborate with remote support teams, clearly communicate technical issues to customers, and demonstrate strong system-level technical expertise.

Your Role: As a Cognyter you will:

• End to End responsibility on Global integration and installation of Cognyte products at customer site/Lab.
• Analysis and troubleshooting skills on Multi Technologies
• Customer oriented, good verbal and written communication skills in English
• A Self-starter, multitasking, independent, responsible, able to take initiative
• Ability to analyze and diagnose problems, cross-system analytic skills
• Good inter-personal communication with other team players
• Presentation skills in-front of customers write technical work procedures guides, self-learner based on manuals
• Ability to work under pressure and handle multiple assignments
• Availability of support beyond office hours

Requirements

Your skills: for that Mission you’ll need to have:

• Practical engineering degree in electronics or computer science, Diploma will also be considered.
• Mandatory – Experience as an engineer in global company, facing with Abroad customers, Advantage- Israeli Colleagues.
• Person who already relocated to other country.
• At least 4 years of relevant experience supporting of multi technology in the IT Support/Telecom field.
• Mandatory - Knowledge in Linux, Bash/Shell, Python scripting
• Mandatory – Knowledge in OpenShift, Dockers, Kubernetes, Ansible, Jenkins (Any Devops tools)
• Mandatory - Knowledge in VMware, vCenter & vStorage
• Mandatory - Knowledge in Windows OS includes Installation, Administration and configuration
• Mandatory - Knowledge with HW area Dell and HP Servers/ILO/iDRAC/ Raid (All Hardware Generation Servers).
• Mandatory – Good Written and Oral Communication skills in English
• Mandatory – Flexible to work on different Time-zone and willing to work beyond office hours if needed.
• Mandatory – Global Customer Handling Experience
• Advantage - Knowledge in Big Data, Hadoop Cluster
• Advantage - Knowledge in Storage Installation, Administration and Configuration (NetApp/EMC)
• Advantage - Knowledge in Database – MS SQL, Sybase, Hive, GreenPlum DB
• Advantage - Knowledge in data security Firewall, security protocols
• Advantage - Knowledge in Virtual Application Load Balancer (Citrix XenApp & AppDirector)
• Advantage - Knowledge in Cellular networks & Networking LAN, WAN & Switching Routers
• Advantage - Protocols (BRI, X25, TCP/IP, VOIP, MPLS, Telephony)