Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

GBS Change Manager (m/f/d)

Temporary - Two years

The GBS Change Manager supports the implementation of change management plans within Global Business Services, ensuring that employees, customers and stakeholders are informed, engaged and supported throughout change initiatives. The role focuses on stakeholder management, employee engagement, communication and other change interventions that enable successful adoption.

Position:

As the GBS Change Manager, you will:

• Develop and execute change management plans that support employee adoption
• Perform stakeholder analyses, impact assessments and resistance management activities
• Design and implement engagement plans that build stakeholder understanding and support
• Apply the PROSCI framework to large projects
• Propose stakeholder mapping and build strong relationships across assigned projects
• Conduct stakeholder meetings to gather feedback, communicate updates and address concerns
• Work with project teams and the Change Management Lead to maintain clear, consistent and timely stakeholder communication plans
• Create content and communication assets that explain the vision, benefits and impact of change initiatives
• Facilitate workshops and meetings that build understanding and acceptance of change
• Coordinate the content and delivery of messaging plans across communication channels
• Monitor communication effectiveness and adjust approaches when required
• Integrate change management activities into project plans
• Track, measure and report on the effectiveness of change management activities
• Manage additional tasks and projects when required

Requirements:

• Bachelor’s degree in Business Administration, Communication, Change Management or a related field
• At least five years of experience in change management, project management or a related role, ideally within a multinational organization
• Experience using change management methodologies, preferably PROSCI
• Experience in stakeholder management and engagement planning across all organizational levels, including senior stakeholders
• Excellent written and verbal English at business proficiency level
• Excellent communication, interpersonal and presentation skills
• Strong project management expertise and the ability to manage complex change initiatives
• Ability to manage multiple priorities in a fast-paced environment
• Understanding of the Global Business Services environment would be beneficial

What to expect:

You can expect a collaborative role with broad stakeholder exposure and the opportunity to contribute to complex change initiatives within Global Business Services. You will work closely with project teams, the Change Management Lead and business stakeholders to turn change strategies into practical engagement, communication and adoption activities. The role encourages simple and efficient ways of working, timely decision-making, accountability and collaboration across diverse teams.

What we offer:

• Competitive pay and an attractive annual bonus
• Ongoing development opportunities in a multinational environment, a wide variety of projects, ambitious goals, and independence in achieving them. Promoting from within the culture
• A lot of flexibility in terms of work arrangements (work from the office or home)
• Private medical care (various options to choose from) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
• Multisport card, foreign languages classes
• Wide variety of trainings, webinars, and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in a convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs, and underground bicycle parking
• Working in a diverse and inclusive organization of over 40 different nationalities

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

JTI GBS Poland Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.