UPS

GBS Billing Inquiry Associate

UPS  •  Colombia, CO (Onsite)  •  4 hours ago
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Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.


This position assists customers by researching and responding to inquiries concerning their bill/s. He/She researches and processes adjustments.

Responsibilities:

  • Review and prepare internal paperwork for sending charges to other countries

  • Communicate with internal stakeholders for WWF clarifications

  • Analize billing-related information and ensures proper support documentation is included.

  • Creates and processes international manual billing entries.

  • Adds and maintains customer account information and requirements within various billing systems.


Qualifications:

  • Prior billing experience (Prefer)

  • Working knowledge of Microsoft Word, Excel, Access, and Outlook

  • Bachelor’s Degree in Administrative careers or related

  • English knowledge (Prefer)

Grade 007
Monday to Friday: 6:30 am - 3:30 pm (44 weekly hours - after July 15th, 42 hours per week )
Medellin, Hibrid.


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS

About UPS

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe.

As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report!

Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.

Facebook: www.facebook.com/ups

Instagram: www.instagram.com/ups/

Twitter: www.twitter.com/ups

TikTok: UPS

YouTube: www.youtube.com/ups

Website

https://about.ups.com/

The UPS Foundation’s social impact report:

https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html

Career Site

upsjobs.com

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Atlanta, GA
Year Founded
1907
Website
ups.com
Social Media