Job Description

Job Req ID: 64464

Posting Date: 13/11/2026

Function: Network Engineering

Location: Corsham – Fully on-site role with no home working

About the role

In this role, you will support the delivery of resilient and secure services by maintaining and supporting the customer’s secure data network. Working as part of a small team of multi skilled specialists, you will help ensure the availability, performance, and resilience of a high-profile secure service underpinning critical operations.

Through effective issue resolution you will contribute to the stability and protection of key systems, reinforcing customer confidence and BT’s position as a trusted partner.

Suitable candidates will be eligible to gain and hold a Government Security Clearance to DV level.

What you’ll be doing

• Provide 3rd line support for a secure boundary protection service, providing access into various cloud services.
• Provisioning of services, enquiries, fault diagnosis / resolution, problem management and order / change implementation.
• Work proactively and deal with complex current and potential issues on customer networks.
• Collaborate with the customer and other MSP on fault diagnosis and resolution of critical incidents.
• Take part in a 1 week in 3 On-Call Rota to provide out of hours support as required.

Essential Skills / Experience

• Accredited to JNCIA JunOS level or possess equivalent experience.
• Excellent understanding of IP data networks, including WAN protocols and technologies.
• Good understanding of firewall configuration and support, ideally Palo Alto.

Desirable Skills / Experience

• Knowledge of the ITIL framework.
• Ability to manage workload independently and deliver against agreed targets.
• Understanding of Cloud networking.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
• You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

Flexible Working

• Fully on-site role with no home working.
• Take part in a 1 week in 3 On-Call Rota.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.