Job Description

We are working closely alongside a Local Authority in Newport to assist with the appointment of a Gateway Assessment Worker, on a 7.5-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay £14.32 - £18.66 per hour

The Gateway Assessment Worker is to undertake housing-related support need and risk assessments, deliver short-term housing interventions, and serve as an information hub for housing teams. The primary goal is to actively contribute to Council and Welsh Government objectives in preventing homelessness, ensuring instances are rare, brief, and unrepeated.

Responsibilities:

• Conduct full, effective assessments of housing support needs and risks using person-centred planning, keeping accurate case notes per GDPR guidelines.
• Act as a main point of contact for housing support enquiries from individuals/households facing homelessness or financial difficulties.
• Provide early intervention and short-term housing support, submitting applications to the Supported Housing and Floating Support Gateway for long-term cases.
• Support project work for commissioned provider services during periods of decommissioning, remodeling, or failure to ensure smooth service transition.
• Offer effective signposting to specialist advice and liaise with the Housing Advice and Prevention Team to secure service access.
• Stay updated on key legislation, particularly the Renting Homes (Wales) Act 2016 and Housing (Wales) Act 2014, to advise service users on their rights.

Qualification:

• Educational standard equivalent to 5 GCSEs (Grade A–C) or substantial relevant experience.

Essentials

• Detailed understanding of the housing needs of vulnerable groups, knowledge of social and private housing sectors, and familiarity with support planning processes.
• Proven background working directly with vulnerable groups, delivering housing support, or assessing housing needs.
• Strong interpersonal, organizational, and time-management skills under tight deadlines.
• Ability to handle complex, emotive situations and deal directly with the public professionally
• Demonstrated capacity to build positive working relationships with internal teams, external providers, and partner agencies.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Standard DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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