Job Description

Concord Hospitality is seeking a friendly and proactive Gate / Pool Attendant to provide outstanding guest service. This role often serves as the first or last point of contact for guests, setting the tone for their experience.

Key Responsibilities

• • • 
      Greet guests and verify pool access eligibility for hotel guests and authorized marina boat owners
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      Enforce property access policies by checking wristbands, marina credentials, or approved guest lists
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      Provide friendly, professional guest service while clearly communicating pool rules and hours of operation
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      Monitor pool area activity to ensure compliance with hotel and safety regulations
  • • 
      Coordinate with pool bar staff to support smooth guest flow and address service or behavior issues
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      Deny entry to unauthorized individuals in a calm, respectful, and consistent manner
  • • 
      Report incidents, safety concerns, or rule violations to hotel security or management immediately
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      Assist with basic safety oversight, including awareness of potential hazards and emergency situations
  • • 
      Support enforcement of alcohol policies in coordination with pool bar staff and hotel management
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      Maintain cleanliness and organization of entry gate area and surrounding check-in points
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      Respond appropriately to guest concerns, complaints, or disputes while escalating when necessary
  • • 
      Follow emergency procedures, including contacting security, or emergency services when required
  • • 
      Assist in maintaining a welcoming, resort-style atmosphere while ensuring safety and compliance

This is a part-time seasonal position. Pay rate is $10 an hour.

Benefits (Full-Time Associates Only)

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!