Job Description

The Jackie Robinson Training Complex (JRTC) serves as a year-round hub of Major League Baseball (MLB) amateur development initiatives and events designed to diversify and strengthen the talent pipelines of baseball and softball. After assuming operation of the facility in January 2019, MLB designated the complex as the permanent home to several of its signature youth-focused events and programs, such as the Nike RBI World Series and the Hank Aaron Invitational, which teach players how to succeed on the field, in the classroom, and in their communities. The historic facility, formerly known as Dodgertown, served as the Spring Training home of the Brooklyn and Los Angeles Dodgers for 60 years. Dodgertown opened in 1948 as the first racially integrated MLB Spring Training site in the South. On April 2, 2019, MLB renamed the facility the Jackie Robinson Training Complex in honor of its trailblazing namesake. The JRTC is a designated Florida Heritage Landmark and the only sports property on the U.S. Civil Rights Trail.

To learn more visit www.JackieRobinsonTrainingComplex.com

Purpose
The Gate Attendant for the Jackie Robinson Training Complex (JRTC) sells tickets for entry and directs guests during Spring Training and tournaments.

Reposnsibilities

• Sell tickets at the front gate.
• Direct guests to parking locations and fields.
• Accurately balance gate bank prior to starting the gate shift and reconcile at the end of each shift.
• Verify all ticket envelopes have the correct number of tickets.
• Answer questions and resolve issues for guests; provide superior guest service.
• Effectively communicate to VIP’s and special guests.
• Other duties as assigned by Coordinator, Guest Services.

Qualifications and Skills

• The preferred candidate will have previous cash handling experience.
• Excellent verbal communication skills.
• High level of attention to detail.
• Candidate must be able to work independently with minimal supervision.
• Ability to work irregular hours including nights, weekends, and holidays.
• Ability to work outside in weather extremes for extended periods of time.

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

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Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!