The Operator Qualification (OQ) Specialist ensures compliance with U.S. Department of Transportation (DOT) 49 CFR Part 192 Subpart N (Operator Qualification Rule) by evaluating and verifying the knowledge, skills, and abilities of personnel performing covered tasks. This role is responsible for administering written, computer-based, and performance-based assessments to promote technical competency, operational excellence, and the highest standards of public and employee safety.
The OQ Specialist conducts qualification evaluations across multiple technical disciplines including, but not limited to, gas operations and maintenance, construction, locating, customer service, and plastic pipe joining. This position partners closely with cross-functional stakeholders—including Field Operations, System Operations, Construction Services, Technical Training, Operational Excellence, Compliance, and Gas Standards—to ensure alignment with regulatory requirements and company procedures.
This role directly supports Safety Management System (SMS) objectives by strengthening workforce capability, improving compliance, and enhancing system reliability. The OQ Specialist also conducts audit assessments of third-party evaluators and administers qualification exams for company employees and contractors.
Administer and perform initial, requalification, and supplemental operator qualification evaluations, including written/computer-based evaluations and skill/performance evaluations.
Conduct field-based evaluations of both routine and complex covered tasks, applying sound judgment and technical expertise.
Prepare employees for the qualification process through structured communication, pre-job briefings, and clear expectations regarding testing and evaluation criteria.
Evaluate and determine pass/fail outcomes based on established OQ requirements and performance standards.
Document results and communicate outcomes to front-line leadership using standardized reporting tools and systems of record.
Provide coaching, constructive feedback, and development recommendations to participants following evaluations.
Recommend suspension or restriction of operator qualifications for employees or contractors who do not meet required competency standards.
Support continuous improvement efforts by providing input on qualification programs, testing methods, evaluation tools, and processes.
Conduct audits of third-party evaluators to ensure adherence to OQ program requirements and regulatory compliance.
Maintain, inspect, and calibrate testing equipment, tools, and evaluation props.
Perform hands-on technical activities including destructive testing of plastic fusion joints using cutting, grinding, and hydraulic press equipment as required.
Experience:
Minimum of 1–3 years (or equivalent experience) in natural gas field operations, construction, customer service, system operations, or related technical discipline
Technical & Regulatory Knowledge:
Strong understanding of DOT 49 CFR Part 192 Subpart N (Operator Qualification Rule)
Knowledge of applicable state gas standards and regulatory compliance requirements
Familiarity with industry standards such as ASME B31Q and applicable state codes
Working knowledge of Operator Qualification task lists and testing/security protocols
Systems & Tools:
Experience with OQ tracking systems (e.g., EWN, OQMS or similar system of record)
Proficiency in Microsoft Office applications
Core Competencies:
Strong technical knowledge in at least one covered task discipline
Effective written and verbal communication skills
Ability to coach, mentor, and provide constructive feedback
Strong organizational, planning, and documentation skills
Understanding of testing methodologies, evaluation techniques, and certification practices
Working knowledge of safe work practices, procedures, and manufacturer instructions
Basic leadership and collaboration skills
Demonstrated commitment to safety and regulatory compliance
Bachelor’s Degree in Engineering, Technical Discipline, or related field
Prior experience in training, instruction, or workforce development
Experience evaluating or auditing OQ programs
Industry certifications related to gas operations, welding, or plastic fusion
Ability to perform field-based evaluations in various environmental conditions
Ability to stand, walk, kneel, and lift equipment as required
Ability to safely operate tools and testing equipment, including cutting and hydraulic machinery
Ability to travel to field locations, training facilities, and other NiSource locations as needed (~20-30%)
The preceding description is not intended to be a complete list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs, regulatory changes, and operational priorities.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:
Salary Range*:
$82,200.00 - $123,200.00
*The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity
Posting Start Date:
2026-06-16
Posting End Date (if applicable):
2026-07-01
NiSource (NYSE: NI) helps energize the lives of its nearly 4 million natural gas and electric customers across six states. Our local utilities – Columbia Gas and NIPSCO – ensure that customers receive safe, reliable and affordable natural gas and electric service each and every day. Our business plan is focused on proactively investing in our energy infrastructure – approximately $1.4 billion a year – to ensure we meet and improve upon our customer commitments for the next 100 years.
We employ more than 7,000 of our neighbors who are actively engaged in the communities we’re privileged to serve, making them great places to live and call home. NiSource is headquartered in Merrillville, Indiana – about 35 miles from Chicago – and we maintain a significant corporate presence in Columbus, Ohio. Our utility operations also span Kentucky, Maryland, Pennsylvania and Virginia.
