Job Description

Who we are:

Located in the West Kootenay region of south-east British Columbia, the Slocan Valley Co-operative Association provides a range of quality goods and services via our Castlegar Petroleum & Lubricant Department, our Grocery Convenience and Gas Bar departments in Nelson, Castlegar, Glenmerry, Slocan Park, and The Dam Restaurant & Bar serving over 5,000 active member-owners, we help fuel and feed communities. We have been experiencing great growth and success in several ways and are excited to bring more to the many communities in our region.

As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our brand to life, visit us at www.slocanvalleyco-op.crs

What you’ll do:

• Provide excellent customer service.
• Merchandise products according to standards.
• Maintain image standards throughout the interior, exterior, and pump island.
• Efficiently and effectively perform daily housekeeping duties to standards.
• Effectively communicate with your Team Leader and fellow Team Members.
• Demonstrate the positive day-to-day behaviours and actions that align with, and strengthen Slocan Valley Co-operative’s vision, mission, values, brand, and focus on safety.

Who you are:

You are looking for a career in Customer Service and:

• You are at least 19 years of age and have your Serving It Right certificate (required for liquor sales).
• You have prior customer service experience (ideally).
• You are openly available for shifts on days, evenings, and weekends.
• You are proficient with basic math skills, handling money, and operating technical equipment, specifically computers and cash registers.
• You have the ability to handle multiple demands at once in a high-paced environment while still providing exceptional customer service.
• You have the ability to work independently and within a team environment.
• You have the ability to regularly and independently lift up to 50 pounds.
• You’re honest and trustworthy, are results-oriented and strive to be the best in what you do, and fully willing to learn new skills.
• You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives.

What we offer:

• The pay range for this position begins at $18.43 with progressive increases.

• A short-term incentive program and a comprehensive benefits package, including an employer-contributed pension plan for those who qualify.

• Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

Apply online by visiting www.slocanvalleyco-op.crs, or contact us at 250-226-7433 – Ext 221 for more information.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

The Slocan Valley Co-operative Association is here to serve our members and customers with products and services that help build, feed, and fuel individuals and communities. We are a different kind of business, being member-owned means that any profits are returned to our members and stay in the local economy. We live where you live, work where you work, and help grow the economy right here. To learn more about who we are, visit www.slocanvalleyco-op.crs