Job Description

🌱 Garden Centre Supervisor (Including Hearty’s Food Hall)

Are you a natural leader who loves variety, enjoys rolling up your sleeves, and thrives in a busy retail environment? If you’re passionate about great customer service, motivating teams, and keeping standards sky‑high, this could be the role for you!

We’re looking for a Garden Centre Supervisor to play a key role across our Garden Centre and Hearty’s Food Hall. This is a hands‑on, people‑focused role where no two days are the same and flexibility is key.

🌼 What you’ll be doing

You’ll be supervising and supporting teams across departments, leading by example and helping to create a welcoming, well‑run environment for both customers and team.

Your role will include:

• Supporting and motivating teams day‑to‑day, providing clear direction and feedback
• Creating eye‑catching, shoppable displays and maintaining excellent merchandising standards
• Ensuring shelves and counters are well stocked, rotated correctly and presented beautifully
• Managing stock control, ordering, deliveries and reducing waste
• Supporting staffing, rotas, and on‑the‑job training
• Coaching team members to help them perform at their best
• Planning ahead for seasonal changes, promotions and events
• Maintaining high standards of housekeeping across all areas
• Making sure all food safety, allergen procedures, health & safety and legal requirements are followed at all times

🌟 What we’re looking for

We’re after someone who:

• Enjoys leading and developing people
• Communicates clearly and positively
• Has great attention to detail and takes pride in high standards
• Is organised, proactive and happy to juggle priorities
• Is flexible and happy to work across departments as business needs change

Previous supervisory or team‑leading experience in retail, garden centres, food halls or hospitality would be ideal, but your attitude and approach are just as important.

🕒 Hours & Pay

Work pattern:

Week 1 (37 hours)

Monday 9-5, Tuesday 9-5, Friday 9-5, Saturday 9-5.30, Sunday 9.30-4.30

Week 2 (30 hours)

Monday 9-5, Tuesday 9-5, Wednesday 9-5, Friday 9-5

Rate of pay: £13.54 - £14.02 per hour

Why Join Our GREAT Garden Centre Team?

🌿 A GREAT Place to Work - Friendly, supportive, and full of team spirit.

⏰ Work-Life Balance - All roles operate within daytime hours – so your evenings stay yours.

🛍️ Up to 33% Staff Discount - On garden and home favourites (*varies by store).

🚗 Free On-Site Parking - Hassle-free parking every day.

🏆 GREAT Values & Recognition - We celebrate our team with monthly awards and shout-outs.

🎉 Quarterly Engagement Events - From team updates to free food – we love getting together.

🌴 Enhanced Holiday Allowance - More time off that grows with your service.

🌱 Grow With Us - Company-funded development opportunities.

💚 Well-being Support to Help You Thrive - EAP including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.

💷 Pension Contributions - Helping you grow a secure future.

🪴 Supporting Causes That Matter to Our Team - Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.

If you’re ready for a role where you can lead, inspire and get involved across a vibrant garden centre and food hall, we’d love to hear from you 🌻