Job Description

14429 - Gaming Systems Application Owner (onsite) – Doral, FL

Start Date: ASAP
Type: contract to hire
Estimated Duration: 12+ months with possible convertion to direct hire.
Work Setting: 100% of the time at the Client’s site. No telecommuting or remote work. This is a non-negotiable requirement from the client; With availability to travel to remote locations to provide support as needed. With 10% travel required.
Only candidates able to relocate as required should apply to avoid removal from future consideration.

Required:
• Availability to work 100% onsite at the Client’s site in Doral, FL (required);
• Experience in application support, application ownership, IT operations, or business systems support (3-8 years);
• Experience defining strategy, owning a roadmap, and driving execution;
• Experience with end-to-end product delivery;
• Experience supporting enterprise applications in an operational or production environment;
• Experience working with cross-functional stakeholders including business users, IT teams, and third-party vendors;

Preferred:
• Exposure to casino management systems, gaming systems, or regulated technology environments.
• Experience supporting 24/7 operational environments (e.g., hospitality, travel, retail, gaming);

Responsibilities:
• Apply strong application lifecycle management and production support practices to ensure stability, reliability, and continuous improvement of assigned systems.
• Analyze system integrations, data flows, and infrastructure dependencies to support effective troubleshooting and operational decision‑making.
• Utilize incident, problem, and change management processes to assess issues, drive resolution, and prevent recurrence in a fast‑paced operational environment.
• Evaluate security, compliance, and regulatory considerations within operational systems, ensuring alignment with enterprise standards and audit requirements.
• Translate operational business needs into clear technical requirements, collaborating with cross‑functional teams, vendors, and external partners to deliver effective solutions.
• Perform data analysis using SQL and Excel to support issue investigation, reporting, and operational insights while maintaining strong documentation and communication practices.
• Manage multiple priorities independently, maintaining calm and professionalism during outages or high‑impact incidents while ensuring effective communication with technical and non‑technical audiences.

Why Apply:
• Work with one of the largest global vacation and cruise providers and a recognizable brand;
• Be a part of a diverse multicultural team and thrive in a fun and inclusive work environment dedicated to providing memorable and affordable vacations;
• Work with the leader in cutting-edge technology and programming;
• Be certain in your future as our Client is a stable and growing company with increasing revenue;
• Receive plenty of coaching and support from the team and current Vitaver consultants;
• Benefit from multiple projects extensions;
• Enjoy the amazing campus with childcare and fitness facilities;
• Get extra cash by participating in Vitaver Successful Completion Bonus Program;
• Receive competitive compensation and always get paid in full and on time.