Australian Venue Co.

Gaming Manager | Airlie Beach

Australian Venue Co.  •  Commonwealth of Australia (Onsite)  •  6 hours ago
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Job Description

Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Queensland.

We currently have opportunities at:

Airlie Beach Hotel | Reef Gateway

As Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.

What’s on offer?

  • Competitive salary + Super
  • Discounts across 260+ venues in Australia and New Zealand
  • Genuine investment in your development and career progression
  • The opportunity to take ownership of gaming operations within an established venue
  • Support from experienced venue and operational leadership teams

About the role

As Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.

Your responsibilities will include:

  • Leading daily gaming operations and maintaining a strong floor presence
  • Driving gaming revenue, performance and agreed KPIs
  • Reviewing results and identifying opportunities to improve performance
  • Supporting gaming promotions and customer engagement initiatives
  • Ensuring compliance with Queensland gaming legislation and responsible gambling requirements
  • Maintaining harm-minimisation and self-exclusion procedures
  • Managing operational audits, cash controls and reporting
  • Recruiting, training, coaching and developing gaming team members
  • Working closely with the Venue Manager and broader leadership team
  • Delivering a welcoming and responsible experience for every guest

About you

You’ll ideally bring:

  • Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member
  • Strong commercial understanding of gaming performance and KPIs
  • Sound knowledge of Queensland gaming compliance and responsible gambling requirements
  • Proven ability to lead, coach and develop a team
  • Strong communication, organisation and customer-service skills
  • A hands-on leadership style
  • Flexibility to work peak trading periods, including evenings and weekends
  • Current Queensland RSA and RSG certificates
  • Current RMLV and Approved Manager approval, or willingness to obtain them
  • A current Gaming Nominee licence, or eligibility and willingness to obtain it
  • Customer Liaison Officer experience is desirable but not essential

If you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.

Apply now and let us know which venue or location you would be interested in.

Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.

Australian Venue Co.

About Australian Venue Co.

From landmark institutions to humble locals, Australian Venue Co is behind many of the country’s best-loved pubs, bars and venues.

We’re a big group, but at the bar we feel like a small one. Operating more than 200 venues from coast to coast, Australian Venue Co takes a local-first approach to our venues while providing specialist support at scale from our centralised head office. We help our local leaders create the pub that the locals want, by tailoring the menus, customer service, events & design to the local market.

We don’t copy & paste across our pubs, but all of our venues and head office share the same core values. Our teams create exceptional customer experiences while delivering unbeatable value and maintaining high-quality standards.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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