Job Description

Gaming Compliance Coordinator
Home based
£32,000 - £34,000
37.5 hours

At Moto, we're passionate about creating exceptional experiences for millions of motorway travellers every year. As the UK's largest Motorway Service Area operator, with 55 locations nationwide and iconic brands including Costa Coffee, M&S Simply Food, WHSmith, Burger King and BP, we're always looking for talented people to help drive our business forward

We're now looking for a Gaming Compliance Coordinator to join our Gaming team. This is an exciting opportunity for an organised, detail-focused professional to play a key role in supporting gaming compliance across our national network, ensuring we meet regulatory requirements while helping our operational teams deliver the highest standards for our customers.

What can I expect in return

• Up to 15% annual bonus

• 25 days holiday plus bank holidays

• Health insurance, Life Assurance, enhanced maternity and paternity pay

• Up to 60% discount for you, your partner as well as your family and friends

• Fabulous training and development opportunities including funding qualifications

What you'll be doing:

As Gaming Compliance Coordinator, you'll support the administration, coordination and reporting activities that underpin Moto's gaming compliance programme. You'll help ensure robust governance, accurate reporting and effective compliance processes across our sites.

Your responsibilities will include:

• Supporting compliance with Gambling Commission Licence Conditions and Codes of Practice (LCCP), including Anti-Money Laundering (AML) and Social Responsibility requirements.

• Keeping up to date with regulatory changes, legislation and industry best practice.

• Assisting with the rollout and embedding of compliance systems across all Moto locations.

• Supporting the completion and maintenance of policies, risk assessments and compliance documentation.

• Monitoring compliance performance, reviewing reports and escalating concerns where necessary.

• Maintaining accurate records of compliance activities, incidents and investigations.

• Providing guidance and support to operational colleagues on compliance processes and expectations.

• Assisting with customer complaints and ensuring fair and transparent outcomes in line with regulatory requirements

What we're looking for

We're looking for someone who thrives on organisation, accuracy and attention to detail. You'll be confident working with data, processes and stakeholders across the business, with the ability to manage multiple priorities in a fast-paced environment.

You'll ideally have:

• Experience in an administration, coordination or business support role.

• Strong organisational skills and excellent attention to detail.

• Excellent written and verbal communication skills.

• Good working knowledge of Microsoft Office applications.

• The ability to manage multiple priorities and deadlines.

• Experience of compliance, audit, governance or safety-critical environments.

• Confidence to make evidence-based decisions and appropriately escalate concerns

Why Moto?

At Moto, our values shape everything we do. We think customer, work as one team, encourage colleagues to share ideas, and continually strive to raise the bar. You'll join a supportive business where your contribution makes a real difference

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Ready to help shape compliance excellence across one of the UK's leading hospitality and retail businesses? We'd love to hear from you.

INDCS