The Wests Group Australia

Gaming Attendant

The Wests Group Australia  •  Mayfield, AU (Onsite)  •  4 hours ago
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Job Description

About the opportunity 

Our Bar and Gaming team is at the heart of the Wests experience. We’re currently looking for a casual team member to join us at Wests Mayfield, helping us deliver outstanding service to our members and guests.

You’ll be part of a team that keeps our indoor and outdoor spaces, including designated smoking zones, welcoming, safe, and enjoyable – from assisting with service and enquiries, through to ensuring our venues remain clean and inviting.

Here’s what you will be doing:

  • Delivering friendly, professional service
  • Assisting with gaming machine operations
  • Taking and delivering drink orders to machines
  • Resetting and paying out jackpot wins
  • Operating Tab and Keno terminals
  • Keeping your workstation and equipment clean and tidy
  • Handling tills and cash transactions
  • Collecting glasses and returning them to the bar

You will need to be available across a rotating roster, including Friday nights, weekends, and busy peak times like summer and holiday periods. These are our busiest seasons, so being part of the action is key.

Mandatory certifications: Responsible Service of Alcohol (RSA) and Responsible Conduct of Gambling (RCG).

As part of our recruitment process, you’ll need to complete standard probity checks including, but not limited to, right-to-work verification, Criminal History Check, and reference checks. These will be facilitated and funded by The Wests Group.

About you 

You’re someone who takes pride in delivering great service and enjoys being part of a busy, team-focused environment. Accuracy and attention to detail are important to you, and you understand the importance of compliance with NSW liquor and gaming regulations. Working nights and weekends suits your lifestyle, and you’re energised by the buzz of a dynamic venue.

About us 

The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions. Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising of registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights. We are one of the many local success stories of our region.   

Being an employee of The Wests Group will give you access to the following perks and benefits:  

  • Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, Community Care leave and Employee assistance programs (EAP).  
  • Career: Certificate III in Hospitality (SIT30622 Certificate III in Hospitality (JobReady - Culinary) | Allara Learning), paid traineeships, and leadership programs.  
  • Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.  
  • Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.  

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.   

The Wests Group Australia

About The Wests Group Australia

The Wests Group Australia (Wests) is a Newcastle owned and operated not-for-profit membership based organisation that provides entertainment, accommodation and dining, function and fitness facilities across the region.

Our portfolio includes registered clubs Wests New Lambton (Western Suburbs (N’cle) Leagues Club) and Wests New Lambton Bowling Club, Wests Mayfield, Wests City, Wests Nelson Bay and Wests Cardiff. The Clubs are a source of enjoyment for thousands of members and visitors each day who come to enjoy the entertainment, bar and dining options.

Accommodation is provided by The Executive Inn and The Gateway Inn, Newcastle and The Anchorage Hotel & Spa in Port Stephens, while Balance Collective is the largest Newcastle-owned chain of fitness centres and offers exceptional facilities over five sites.

In 2016 we opened NEX, the Newcastle Exhibition & Convention Centre, which is a premium exhibition, entertainment and conference space in the heart of Newcastle city.

At the core of our operation is a commitment to outstanding customer service, and a dedication to providing quality venues, food and entertainment for our members and guests. Today, Wests is one of the largest private employers in the area, and an economic driver for the Hunter region. We want you to join our team. Check out the current vacancies across the company on our careers page - westsnewcastle.com.au/careers

We have been a proudly integral part of our local communities since we opened our doors in 1960, and offer substantial financial and in-kind support for schools, sporting teams and charities that make a real difference in our community.

Of course, our members are at the heart of what we do. Membership of Wests gives you discounts on food and drink in our clubs, as well as immediate access to our Wests Rewards scheme, an initiative with local businesses.

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Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
New Lambton, AU
Year Founded
1960
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