Job Description

Company Overview

Join one of the fastest-growing gaming companies in the industry, dedicated to delivering exceptional gaming experiences and driving innovation. We are looking for a dynamic and analytical Gaming & Analytics Performance Manager to join our team.

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.

Position Overview:

The Gaming & Analytics Performance Manager will play a crucial role in analyzing game performance across various dimensions, including game type, category, state, venue, day, and device. This position requires a strong analytical understanding of consumer behavior, particularly in environments similar to casinos and slot machines. The ideal candidate will be responsible for publishing a comprehensive quarterly analysis of gameplay, identifying trends, player behavior, and suggesting areas for improvement.

Requirements

Key Responsibilities

• Conduct in-depth analysis of game performance metrics across multiple parameters such as game type, venue, and player demographics.
• Publish quarterly reports detailing gameplay analysis, trends, and insights to guide product improvements and strategic decisions.
• Collaborate with Account Management and Account Executive teams to assess site-level performance and identify contributing factors to success.
• Utilize analytical tools such as Tableau, Power BI, and SAP to visualize data and present findings effectively.
• Identify and analyze player behavior trends to inform product development and marketing strategies.
• Proactively suggest improvements based on data-driven insights to enhance player engagement and revenue.

Qualifications

• Bachelor’s degree in Business, Data Analytics, or a related field; advanced degree preferred.
• Significant experience in data analysis, preferably within the gaming or casino industry.
• 3-4 years' experience, preferably in the casino or gaming industry
• Proficiency in analytical tools such as Tableau and Power BI; experience with SAP is a significant plus.
• Strong understanding of consumer behavior in gaming environments.
• Excellent presentation skills with the ability to communicate complex data insights clearly and effectively.
• Self-starter with a proactive approach to problem-solving and a passion for data-driven decision-making.

Why Join Us?

• Be part of a rapidly growing company within the gaming industry.
• Opportunity to work alongside a talented team and contribute to innovative projects.
• Competitive salary and benefits package.

If you are a motivated individual with a strong analytical background and a passion for improving gaming experiences, we encourage you to apply for the Product Performance Manager position.

To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.

Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired.

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