Job Description

At PikPok, we’ve been crafting rich, engaging game experiences across mobile, desktop, and console for 28 years. As New Zealand’s longest-running studio, we pride ourselves on building a safe, supportive, and highly collaborative workplace where curiosity thrives.

We are looking for a Games Researcher who loves games just as much as they love data, player psychology, and market trends. If you’re experienced and ready to build trusted relationships across our studio and give real meaning to player data, we want to hear from you!

What You’ll Do

In this role, you won’t just look at numbers - you’ll help shape the future of our games. You will:

• Turn Problems into Actionable Answers: Quickly unpack complex challenges and design fast-paced, agile research solutions that give our teams just the right amount of clarity to confidently take the next best step.
• Be the Voice of the Player: Help us deeply understand player behavior, motivations, and pain points.
• Analyse the Market: Keep a close eye on competitors and broader industry trends to ensure our titles achieve the perfect product-market fit.
• Synthesise & Socialise Insights: Act as the core strategic translator between your research data and our game teams. You’ll socialise player and market insights across both publishing and development, transforming complex findings into clear, compelling narratives that align everyone around the player's true needs.
• Be part of a friendly and collaborative team that values curiosity, ownership, and proactivity.

Requirements

• 5+ years of commercial experience in a fast-paced business environment, ideally in the creative tech or games environment
• Experience and success in both User Research and Market Research techniques (strength in either, but experience in both preferred).
• Someone who embraces a scientific approach to their work, but understands pragmatism and commercial imperatives over rigour alone.
• An analytical thinker who also understands how to define and clearly articulate problems and objectives for product teams.
• Confident communicator who is world-famous for building strong, trusting relationships with stakeholders
• Someone with a deep knowledge of ‘best practice’ qualitative and quantitative research methods
• Proven ability to analyse and convert research results into clear, actionable, audience-centric reports and presentations.
• Mature communication and collaboration skills, able to navigate complex discussions, work hands-on alongside the team, and build strong, trusting relationships.
• Interest and knowledge of games is a must, ideally with some experience in the gaming industry.
• A relevant degree or equivalent experience.
• Someone who ‘shows up’ every day, delivers great work and builds strong, trusted relationships by demonstrating our values, which underpin our success as a team and studio: Be Curious, Take Ownership and Collaborate Well.

Benefits

We commit to being an employer that values fun and delivery. We pride ourselves on providing a work environment where it is safe to be yourself. Our teams enjoy the satisfaction that comes from creating success and joy, entertaining the world, and working together.

We have a variety of benefits, including free personal healthcare, generous sick leave provisions, and regular training and personal development opportunities, including monthly self-directed Lab Days and yearly Game Jams. Please find more information on our careers page: https://apply.workable.com/pikpok/