Job Description

Job Title: Gameday Liaison

Department: Soccer Operations

Reports to: Sr. Soccer Operations Coordinator

The Gameday Liaison supports the Soccer Operations staff with all match day logistics to ensure an organized and seamless home game experience. This role assists with home team needs, distributes credentials and passes, and helps escort FCC personnel throughout the stadium to their designated areas. The position also oversees suite readiness, ensuring spaces are properly maintained and prepared throughout each match. Success in this role requires strong attention to detail, reliability, and the ability to adapt quickly to changing responsibilities in a fast-paced game day environment, along with a willingness to take on additional duties as assigned.

What You’ll Do:

• Provide comprehensive support to Soccer Operations staff with all game day logistics.
• Assist with home team needs to ensure a seamless match day experience.
• Maintain a high level of attention to detail throughout each home match.
• Escort FCC personnel throughout the stadium to their designated areas.
• Demonstrate reliability and adaptability in a dynamic, fast paced game day environment.
• Assist FCC personnel families with seating and related needs.
• Distribute credentials and access passes accurately and efficiently.
• Monitor and maintain suite conditions, ensuring all spaces are properly prepared and attended to.
• Perform additional duties as assigned.

What You’ll Bring:

• Demonstrate strong verbal and interpersonal skills with the ability to communicate effectively.

• Always exhibit a professional appearance.
• Ability to work positively in a fast-paced environment.
• Ability to work majority to all of FC Cincinnati home games at TQL Stadium. This will include week nights, weekdays, weekends, and holidays as needed.
• Ability to speak French/Spanish/Portuguese not mandatory but a plus.

• Must have the ability to stand for long periods of time as well as walking, bending, and continuous climbing of stairs.

What You’ll Need:

• Ability to stay calm and perform well in fast-paced, intense, or unexpected situations.
• Ability to anticipate needs, follow through on tasks, and maintain accuracy in duties.
• High energy, adaptability, and exceptional customer service skills to manage fast-paced.
• Be proactive, detail-oriented, and reliable.
• Sports related industry, soccer environments as a player, coach or administrator is a plus

About FCC

Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community. FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.

Learn More!

TQL Stadium: learn more

Mercy Health Training Center: learn more

MLS NextPro: learn more

FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.