Job Description

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high-five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long-term career, there’s a spot for you here.

Arcade Game Technicians are responsible for the repair and maintenance of arcade games. The Game Technicians perform all preventative maintenance on machines and fix machines that are broken. During operational hours, they are also responsible for taking calls about games not functioning properly, maintaining stocking levels in instant win games, and keeping the facility clean.

Weekend availability is critical

Essential Duties and Responsibilities

• Diagnose and repair game issues in a timely fashion.
• Answer game issue calls on the game floor.
• Performs basic preventative maintenance on machines.
• Inform the General Manager of potential machine problems.
• Test every game every week and log into our tracking system
• Complete weekly projects and tasks.
• Complete weekly maintenance sheet as assigned by Maintenance Dashboard
• Complete weekly cleaning checklist.
• Maintains a neat and orderly workshop.
• Ensures that all self-contained games are stocked with prizes.
• Maintains a safe work environment and ensures staff follow all safety rules.
• Maintains game appearance and stocking throughout open hours
• Other duties as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Education and/or Experience
• Must have working knowledge of how to use/operate a multi-Meter.
• Must have basic electronic troubleshooting skills.
• Prior Arcade game repair experience is a plus.
• Computer Skills
• Working knowledge of the Internet and Microsoft Office Professional.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests, clients, and employees.
• Mathematical Skills

Arcade Game Technicians must have a technical disposition. Ability to diagnose problems with a multi-meter and to read a schematic or flowchart.

Five Star Parks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, genetic status or any other status protected by federal, state or local law.

Additional Requirements:

• Position requires consistent activity, such as walking, bending and lifting
• Must be able to work holidays and weekends
• Employment may require background check
• Five Star Parks particpates in E-verify