Job Description

Caps Crew is the fan ambassador team for the Washington Capitals that amplifies the in-game atmosphere by bringing energy inside Capital One Arena. During games, Caps Crew Members facilitate various promotions, hype up the crowd, and enhance the in-game experience for fans. Members are required to work pre-season, regular season, and playoff home games, with additional opportunities to work various marketing and community events.

Are you creative, dedicated, and passionate about the Caps?! We'd love to hear from you!

Responsibilities:

• Entertain and energize crowds at Capitals home games.
• Select contestants for in-game promotions and explain contest rules to participants.
• Carry out on-ice, in-crowd, and backstage promotions and contests, including set-up and breakdown of all interactive elements.
• Work with in-game hosts, players, and high-profile personalities for special guest promotions and recognition.
• Engage with fans during game days and events in sharing a love of Washington Capitals hockey.
• Provide high-quality customer service interactions with all guests to enhance the game day experience.
• Act as a liaison between fans/special guests and the Game Presentation Manager.
• Assist in floor managing.
• Opportunity for additional appearances on behalf of the Capitals at community, season ticket holder, and sponsored events.
• Attend all team meetings.
• Other duties as assigned.

Minimum Qualifications:

• Solid understanding of the Washington Capitals brand and hockey rules/regulations.
• Demonstrate an on-camera presence highlighting poise, integrity and approachability.
• Ability to perform under pressure and adapt quickly to new situations.
• Personable and engaging personality.
• Able to carry oneself in a professional manner at all times.
• Self-starter, dedicated, and highly motivated.
• Ability to give and receive comprehensive direction.
• Previous experience in the sports/entertainment industry preferred.
• A live performance background is encouraged.
• Requires prolonged standing, sitting, walking, and ability to pick up and carry up to 25lbs.
• Availability to work most Capitals home games and select community appearances.
• Flexibility to work evenings, weekends, and holidays as needed.
• All qualified applicants will be required to attend an in-person tryout.

Pay Range: $18.40 USD/hour