Job Description

Position Department: Athletics Game Day Staff Position School: Administration: No School
RMU Athletics is looking for outgoing and qualified candidates who will be responsible for assisting the game day ticket manager with operational oversight. Employee will work closely with the ticket manager in the areas of event management, customer service, fan engagement and on-site trouble shooting. Responsibilities:
Duties and Responsibilities Include: Assist in entire game day operations layout including will call table, ticket sales, order processing, gate attendant and ticket scanning. Handle customer concerns. Work with other members of team in order to ensure smooth operational efficiency. Identify areas for growth and enhanced engagement. Attendance on game days at least one hour before scheduled game start time. Other assignments designated by Ticket Manager or other Athletics Administrative Staff Minimum Qualifications:
Preferred, but not limited to, Sport Management, Communication and Marketing Majors Academic Years Preferred: Any Academic Year Will Be Considered Wage: 10 Wage Frequency: Hourly Is this position funded through Federal Work Study dollars?: No Average Number of Hours Per Week: varies, average 10-20 Days of the Week to Work: varies depending on game schedule Anticipated Time Frames to Work: varies depending on home game schedule Preferred Start Date: Sep 1, 2025 Anticipated End Date: May 29, 2026 Act 153 Clearance Required: No Required To Pass a Motor Vehicle Report Check (If driving on behalf of the University): No Required to Pass a Credit Check: No Additional Posting Information: None Special Applicant Instructions: None Commitment to Diversity:
RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin. Reasonable Accommodation Notice:
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please email humanresources@rmu.edu or call us at (412) 397-6270 if you require a reasonable accommodation to apply for a job or to perform your job. Student Jobs for Academic Credit
Students may apply to use their on-campus job for academic credit. This is incumbent upon the student completing the application process through the Career & Professional Development Center and receiving approval from the appropriate department head. Visit www.rmu.edu/why-rmu/campus-experience/cpdc/students for more information).