Job Description

***Interviews starting in September with a projected October starting date***

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Server

Kalahari Resorts & Conventions is seeking a Server. In this role, you will provide friendly, responsive service to create a beyond expectation dining experience for all guests.  

As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences.

Key Responsibilities 

• Greet guests, inform them of specials, provide menu tours, and recommend items you genuinely feel guests will enjoy and menu changes

• Answer questions about food, beverage, restaurant functions, services, and resort services and activities

• Deliver food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner.

• Perform side work at the start and end of each shift as required by service station assignment.

• Monitor and observe guests dining experience. Ensure guests are satisfied with the food, beverage, and service. Respond promptly and courteously to their needs and requests.

What We’re Looking For 

• General food and beverage knowledge involving at least 1 year of front-of-the-house operations is preferred

• A leadership style rooted in collaboration, respect, and service to others.  

• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger. Collect accurate information and resolve conflicts.
• Open availability for evenings, weekends, and holidays.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including:  

• Career growth opportunities with promotion from within  

• 401(k) matching, paid time off, and holiday compensation  

• Health, dental, and vision coverage for full-time associates  

• Employee appreciation events, discounts, and perks at all resorts  

• Education assistance programs to help advance your career  

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.