Job Description

Fundraising Officer

Help create meaningful change — one supporter, one story, one donation at a time.

At Aruma, we believe everyone deserves a great life — the life they want, the life they choose As a leading Australian for‑purpose organisation, we support more than 5,000 people with disability and complex needs across Eastern Australia to live inclusive, self‑determined lives.

We’re in an exciting phase of growth and transformation and are looking for a detail‑driven, people‑focused Fundraising Officer to play a vital role behind the scenes — strengthening relationships with the supporters who make our mission possible.

Permanent part‑time | 3 days per week

Location: Chatswood (primarily remote with some in-office requirements)

Why this role matters

Every donation represents trust, generosity and belief in our purpose. As our Fundraising Officer, you’ll be the operational heartbeat of our fundraising function — ensuring supporters feel genuinely valued, data is accurate, campaigns land smoothly and compliance is rock‑solid.

Your work will directly enable choice, inclusion and quality services for people with disability — making a real difference every day.

What you’ll be doing

This is a varied, hands‑on role where your organisation, care and attention to detail will shine. You’ll provide end‑to‑end fundraising administration and supporter care, including:

• Preparing timely and accurate donor acknowledgements, receipts and thank‑you communications
• Responding warmly and professionally to donor enquiries across phone, email and online channels
• Maintaining high‑quality CRM data, processing donations across multiple channels and producing reliable reports
• Supporting fundraising campaigns, appeals, newsletters and digital communications
• Managing fundraising compliance, licences and privacy obligations across Australia
• Coordinating bequests and estate gifts, working respectfully with lawyers, executors and donor families
• Providing general administration and basic finance support in collaboration with Finance and Communications

What you’ll bring

You’ll thrive in this role if you bring:

• Experience in administration, customer service or fundraising support
• Exceptional attention to detail and pride in getting things right
• A friendly, confident communication style and genuine care for people
• Comfort using CRM systems, spreadsheets and digital tools
• Strong organisation skills and the ability to manage multiple priorities
• Alignment with Aruma’s BRAVE values:
• Bold | Respectful | Accountable | Value Teamwork | Excellent

Experience in the disability or not‑for‑profit sector is welcome — but not essential.

Why join Aruma?

• Be part of a values‑led, human‑rights organisation creating real social impact
• Enjoy a supportive, collaborative team that truly works together
• Gain exposure to meaningful fundraising initiatives and campaigns
• Work flexibly while knowing your contribution genuinely matters
• Salary Packaging beneifts
• Fitness passport

Ready to make an impact?

If you’re motivated by purpose‑driven work and enjoy a role where precision meets connection, we’d love to hear from you.

Apply now and help support people to live a great life — the life they want, the life they choose

Our Commitment

At Aruma, we’re committed to building a workforce that reflects the community we serve. We welcome applicants from all backgrounds and are focused on creating an inclusive, high-performing workplace.

Our Recruitment Approach

We review applications as they come in and move quickly to interview great candidates, so we encourage you to apply early. While we include an indicative closing date, roles may close sooner if we find the right person. Applications received later in the process may not progress. If you’re unsuccessful and would value feedback, please feel welcome to reach out to our Talent team.

Closing Date: Monday 15th June 2026