Job Description

About the role

As a Fundraising Assistant within the Community Engagement unit, you will play a vital role in supporting the delivery of impactful fundraising campaigns and supporter initiatives, while also contributing to broader organisational goals such as foster care recruitment and revenue growth. Reporting to the Fundraising Lead, this position is responsible for providing high quality administrative coordination and supporter care to ensure the smooth and effective execution of fundraising activities.

You will support day to day fundraising operations, including campaign delivery, events, and CRM administration. A key focus of the role is maintaining accurate donor data and delivering timely, professional communication to enhance the supporter experience. Your attention to detail and strong organisational skills will ensure that donor interactions and campaign activities are executed efficiently and in line with organisational standards and privacy requirements.

This role contributes to the effective delivery of fundraising activities by supporting operational processes, coordinating multiple priorities, and maintaining a high standard of supporter care. While it does not include responsibility for staff supervision or strategic planning, it plays an important part in enabling team success through strong administrative support and consistent operational execution.

This is a permanent full-time opportunity based in South Melbourne, VIC within our Community Engagement team. The position reports to the Fundraising Lead

Key Selection Criteria:

To be successful in this role, you will have:

· Demonstrated administrative experience supporting campaigns, events or team operations

· Strong organisational skills, with the ability to manage multiple tasks and deadlines

· Excellent written and verbal communication skills, including professional stakeholder engagement

· High level of attention to detail and accuracy, particularly in data entry and record management

· Experience using CRM systems or databases (e.g. Raiser's Edge, Salesforce)

· Proficiency in Microsoft Office / Microsoft 365

· Ability to work collaboratively within a team and adapt to changing priorities

· Understanding of fundraising, customer service, or supporter engagement principle

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For more information, please contact:

Gavian Chan at Gavian.Chan@mackillop.org.au

Our offer:

• Generous Salary Packaging - helps increase your take home pay
• Ongoing Career Development, Education and Training
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.