Job Description

Job DetailsJob Location: Association Office - Olympia, WA 98502Position Type: Full TimeSalary Range: $21.50 - $22.50 HourlyJob Category: AssociationPOSITION SUMMARY:
Serves as a front-line customer service representative to donors and volunteers, and is directly responsible for processing gifts, donor acknowledgments, financial reports, gift acknowledgement, maintaining current donor data, select donor communications, and fundraising analytics. The person in this role will also assist in meeting scheduling and event coordination.
Represents the YMCA and self in a professional manner of safety and fun. Provides a quality experience focused on YMCA care values: honesty, respect, responsibility, and caring.
Some evening or weekend hours will be required during events. Work schedule will flex to accommodate timing of volunteer meetings, fundraising busy season, etc.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become part of the Y family. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
ESSENTIAL FUNCTIONS:
Donation Processing
1. Accurately enter all pledges and donations into the donor database on a daily/weekly basis.
2. Set up appropriate payment schedules.
3. Generate and mail/email timely acknowledgment letters, receipts, and donor notifications.
Data Management
4. Maintain and update donor records, contact information, giving history, and engagement notes.
5. Merge duplicate records and ensure data is consistent and up to organizational standards.
6. Upload member and donor information from membership database.
Grant Writing & Research
7. Research and track appropriate grant opportunities.
8. Assist with grant development and submission.
Donor & Volunteer Relations
9. Respond to donor inquiries regarding donations, receipts, or history.
10. Work with Marketing & Communications staff to provide regular communications to donors and volunteers.
11. Prepare and distribute annual tax letters and other donor information.
Administration & Event Support
12. Coordinate schedules and arrangements for donor meetings and events.
13. Coordinate logistics such as food and facilities for fundraising events.
14. Performs other duties as assigned.
LEADERSHIP COMPETENCIES:
· Mission Advancement
· Collaboration
· Operational Effectiveness
· Inclusion
· Personal Growth
QualificationsQUALIFICATIONS:
1. Two or more years of related experience working with volunteers or donors.
2. Two or more years of related experience in data management and administrative support.
3. Proficiency in all standard business software
4. Knowledgeable about office processes and procedures.
5. Ability to work with integrity, discretion and a professional approach
6. Ability to keep private confidential information
7. Demonstrated history of being extremely detailed and accurate
8. Ability to work independently and as part of a team
9. Ability to work well with people from different backgrounds and maintain positive working relationships
10. Excellent written and verbal communication skills
11. Strong organizational skills, ability to multi-task and prioritize tasks is a must
12. A spirit of service and enthusiasm for the mission of the South Sound YMCA and our community