Job Description

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

The Funding Specialist is responsible for preparing loan files for funding and coordinating with third parties to ensure loans are funded accurately and on time. This role reviews all documentation for completeness, validity, and compliance, facilitates monetary disbursements, and resolves funding-related issues while maintaining a high level of internal and external customer service.

Essential Functions, Duties, and Responsibilities

File Preparation & Funding Execution

• Prepare loan files for funding.
• Review all title requirements and recordable documents for accuracy, validity, and insurability.
• Release and/or set up wires for disbursement and print checks as required.
• Complete final funding processes including overnight checks, booking or posting wires and deposits, wire confirmations, and preparation of FFD paperwork.

Vendor, Partner, and Customer Coordination

• Work with vendors, attorneys, and partners to facilitate timely loan funding.
• Maintain correspondence with clients and borrowers to obtain corrections and trailing documents as needed.
• Communicate delays, exceptions, and issues to customers through review of exception reports.

Monitoring, Reporting & Issue Resolution

• Report discrepancies, shortages, funding errors, or issues immediately.
• Follow up on daily deposits, delayed fundings, escalations, funding issues, funding exceptions, stale checks, and file balances.
• Assist with file balances and resolution of stale checks.

Post-Funding & Compliance Support

• Perform RDC deposits and Positive Pay activities.
• Mail payments, scan documents, follow up on tax payments, and handle remittance corrections.
• Maintain compliance with wire and check policies.
• Assist with post-closing, recording, and policy issuance as necessary.

Qualifications and Education Requirements

• High school diploma or equivalent required.
• Minimum of 2 years of experience in a title, mortgage, or financial services company required.
• Detail-oriented with strong organizational skills.
• Ability to work under pressure and meet deadlines while maintaining a positive attitude and exemplary customer service.
• Ability to work independently and complete assignments within established guidelines and standard practices.
• Working knowledge of Windows-based applications, including Microsoft Word, Excel, Outlook, and Internet-based tools.

Skills, Abilities, and Knowledge

• Strong problem-solving and clerical perception skills.
• Ability to manage multiple tasks with accuracy and efficiency.
• Proficiency with computer systems and virtual display terminals (VDT).
• Strong communication skills, both verbal and written.
• High level of professionalism, integrity, and attention to detail.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
• Light lifting: 20–25 lbs.
• Light carrying: 10–25 lbs.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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