OCBC

Funding Operations Officer - OCBC Tower

OCBC  •  Republic of Indonesia (Onsite)  •  3 hours ago
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Job Description

  1. Menangani permintaan layanan perbankan sesuai dengan kebutuhan nasabah, yang diterima dari nasabah termasuk melalui Eletronik Chanel (OCBC Business), cabang serta unit support terkait, sesuai dengan ketentuan yang berlaku. 
  2. Melakukan maintanance transaksi nasabah terkait dengan Lalu Lintas Devisa dan Rincian Transaksi Ekspor.
  3. Melakukan Konfirmasi/Verifikasi Recording atas transaksi nasabah maupun konfirmasi lainnya terkait aktivitas rekening nasabah.
  4. Menerima dan menangani keluhan dan/atau masukan dari nasabah dan melengkapi pelaporan dalam komplaint handing management
  5. Melakukan rekonsiliasi atas transaksi dengan pencatatan sistem dan membuat report akhir hari secara rutin untuk memastikan seluruh transaksi yang dijalankan sudah sesuai dengan instruksi nasabah/cabang/unit support.
  6. Melakukan proses admistrasi dan transaksi sesuai dengan sistem prosedur dan standard level agreement yang berlaku.
  7. Melakukan kegiatan operasional atas transaksi nasabah, sbb:
    • Melakukan kegiatan administrasi terkait dengan rekening nasabah yang mengikuti program tax amnesty, Dana Hasil Ekspor Sumber Daya Alam dan yang memiliki layanan Trustee.
    • Melakukan pencetakan laporan konsolidasi rekening nasabah private banking serta meneruskannya ke vendor pengiriman untuk dikirimkan ke nasabah. 
    • Melakukan penginputan data pengiriman dokumen melalui sistem dan jasa ekspedisi serta memastikan pengiriman dokumen transaksi ke Unit Support terkait. 
    • Melakukan pemeliharaan atas rekening nasabah antara lain Deposito Jatuh Tempo 
  8. Melakukan monitoring harian secara menyeluruh terhadap pelaksanaan pekerjaan, kualitas dan target operasional anggota tim di bawah koordinasinya termasuk pengesahan untuk transaksi yang dijalankan sesuai kewenangan yang diberikan  (khusus untuk Team Leader).
OCBC

About OCBC

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1932
Website
ocbc.com
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