Job Description

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job responsibilities

• Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures.
• Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations.
• Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders.
• Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform.

Required qualifications, capabilities, and skills

• Demonstrated expertise in fund servicing operations, with at least three years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
• Review of cash and asset breaks reconciliation between accounting/custody and ensure standard commentary easily comprehended by all internal stakeholders and client.

• Review of day to day activities in accordance of SOPs and within agreed client deadlines & SLA’s. Audit and resource planning with internal parties and for peak cycles. Ongoing analysis of client accounting records and escalation, where appropriate, of any potential issues identified Identify and correct misstatements within the accounting, ability to identify and escalate potential audit findings.

• Able to resolve the team queries & act as a reference point for junior team members on technical, accounting and audit related matters. Liaise with partner sites for external deliveries and communicate status effectively and in a timely manner.

• Interaction with stakeholders to respond to any accounting related queries that may arise. Recognize and act on opportunities to improve processes including developing and making recommendations for change and encourage the team to come with ideas for efficiency.

• To ensure all the risk and control checks are adhered to and follow all required checklists and SOPS, ensure they are up to date at any given point.

• Liaise with OCM (internal control) team on any issues that arise that need to be reviewed.

• To manage team‘s Objective setting, Performance review and providing ongoing feedback for the team. To work with local and global management team as and when required, providing timely updates and MIS

• To understand flow of information between accounting and custody systems, perform root-cause analysis of breaks, submit workflow or process redesign changes, follow-up with stakeholders or technology partners till closure to eliminate breaks from the root.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.