Job Description

We welcome you to join one of the world’s top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees’ personal and professional development. 

As a Fund Servicing Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success. 

Job Responsibilities

• Execute routine fund servicing transactions with accuracy while adhering to established guidelines and procedures

• Collaborate with operations teams to streamline processes and enhance efficiency in fund servicing operations

• Monitor cybersecurity practices vigilantly, proactively detecting potential threats and deploying strategic measures to safeguard information and systems

• Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding

• Contribute to continuous improvement initiatives by applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform

• Follow up with brokers, vendors, and clients to ensure timely resolution of reconciliation breaks and exceptions

• Interact with clients on a weekly or fortnightly basis to discuss and resolve outstanding items

• Track aged breaks systematically and escalate issues in a timely manner

Required Qualifications, Capabilities, and Skills

• Demonstrate baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions and process improvements

• Apply active listening and questioning techniques effectively to understand and address client needs

• Contribute to continuous improvement initiatives by applying innovation and design thinking techniques to enhance operational efficiency

• Communicate clearly and professionally with internal teams and external stakeholders

• Work independently with strong follow-through and attention to detail

• Manage multiple priorities effectively in a fast-paced, deadline-driven environment

Preferred Qualifications, Capabilities, and Skills

• Bring relevant experience in Trade Life Cycle, OTC & Non-OTC instruments, Reconciliations, and Fund Accounting

• Demonstrate proficiency in Tableau and Alteryx for data analysis and visualization

• Show familiarity with fund administration processes and industry best practices

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.