• Maintain and update fund reference data, static data, and investor records across Transfer Agency and associated operational platforms.
• Translate client onboarding requirements, fund documentation, and offering documents into accurate system configurations and operational setups.
• Support NAV processing, price loading, fund pricing activities, and related reporting requirements.
• Ensure all operational activities are completed accurately and within established service level agreements and processing deadlines.
• Monitor daily workflows, investigate exceptions, and take ownership of issue resolution and escalation where required.
• Partner with multiple Transfer Agency teams including Reconciliations, Cash Processing, Registration, Fund Implementation, and Technology to support seamless service delivery.
• Respond promptly to internal and external inquiries while maintaining high standards of client service.
• Ensure compliance with regulatory requirements, internal policies, procedures, and control frameworks.

• Identify operational risks, process inefficiencies, and opportunities for automation and continuous improvement.

• Bachelor's degree or equivalent experience.
• Understanding of Transfer Agency operations and the end-to-end trade lifecycle.
• Experience working with fund setup, static data management, fund accounting support, reconciliations, pricing, or fund servicing activities.
• Strong analytical and problem-solving skills with the ability to identify, investigate, and resolve operational issues.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong stakeholder management and collaboration skills across operational and technology teams.
• Ability to work independently while maintaining a strong focus on accuracy and risk management.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.