Job Description

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So, for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

Position Purpose

The Chief Administration Office serves as a strategic governance and business management function responsible for supporting enterprise-wide governance, performance oversight, strategic planning, business management, and operational improvement initiatives.

As the organization's governance and business management requirements continue to expand, the Executive Vice President role will support a diverse portfolio of activities spanning governance frameworks, performance monitoring, legal entity oversight, operational governance, financial analysis, strategic initiatives, and executive reporting.

The successful candidate will operate as a trusted partner to senior leadership, providing analytical insight, governance discipline, and execution support across multiple business priorities. This role requires a highly versatile individual capable of working across functions, regions, and stakeholder groups to drive transparency, accountability, and continuous improvement.

Main Job Functions/Responsibilities

Governance & Oversight

• Support the development, implementation, and ongoing enhancement of governance frameworks across the organization.
• Coordinate governance activities and reporting requirements across multiple business functions and legal entities.
• Assist with board, committee, and management governance processes as required.
• Monitor governance obligations, action items, and control requirements to support effective oversight.
• Facilitate collaboration between business, finance, legal, compliance, risk, and operational stakeholders.
• Contributes to the review and enhancement of governance policies, procedures, and reporting standards.

Performance Management & Executive Reporting

• Support the administration and governance of key performance indicators, scorecards, and strategic objectives.
• Produce executive-level reporting, dashboards, presentations, and management information.
• Monitor progress against business priorities and provide analysis on performance trends, risks, and opportunities.
• Ensure consistency, quality, accuracy, and transparency across business functions.
• Support management reviews through the preparation of recommendations, insights, and decision-support materials.

Strategic Planning & Business Analysis

• Conduct business, financial, operational, and market analysis to support strategic decision-making.
• Assist with business case development, investment analysis, cost-benefit assessments, and financial modelling.
• Support strategic planning activities, including market assessments, growth opportunity analysis, and organizational reviews.
• Provide research and insights to support senior management decision-making and long-term business planning.
• Evaluate business performance and identify opportunities to improve efficiency, effectiveness, and value creation.

Legal Entity Governance & Regulatory Support

• Support the governance and oversight of legal entities across multiple jurisdictions.
• Assist in maintaining governance documentation, entity records, and governance frameworks.
• Support the coordination of governance activities involving Finance, Legal, Compliance, Risk, and business stakeholders.
• Contribute to the implementation of consistent governance standards and control practices across entities.
• Assist with monitoring governance obligations and supporting regulatory readiness activities.

Vendor & Operational Governance

• Support governance activities relating to third-party service providers and key business vendors.
• Assist in reviewing operating models, governance processes, controls, and commercial arrangements.
• Contribute to cost optimization, process improvement, and operational effectiveness initiatives.
• Support the development of governance standards, approval frameworks, reporting processes, and oversight mechanisms.
• Identify opportunities to strengthen controls, improve transparency, and enhance accountability.
  

Business Management & Continuous Improvement

• Support enterprise-wide initiatives focused on governance enhancement, operational excellence, and organizational effectiveness.
• Identify process improvement opportunities and assist in implementing sustainable solutions.
• Support the development of operating procedures, governance standards, and control frameworks.
• Assist with financial analysis, management reporting, forecasting, and other business management activities.
• Undertake special projects and strategic assignments as required by senior management.

Education, Qualifications, Skills and Experience

Experience

• Significant experience within financial services, professional services, corporate governance, finance, strategy, business management, or related discipline.
• Experience supporting senior leadership teams, governance forums, or enterprise-wide initiatives.
• Strong background in business analysis, performance management, governance, strategic planning, or operational improvement.
• Experience working with multiple stakeholders across functions and geographic regions.
• Knowledge of governance frameworks, control environments, and management reporting practices.
• Experience operating in a regulated environment is highly desirable.

Qualifications

• Bachelor’s degree in finance, Accounting, Economics, Business Administration, Management, or a related field.
• Professional qualifications such as CPA, CA, CFA, MBA, or equivalent are advantageous.

Core Competencies

• Strong commercial and business acumen.
• Excellent analytical and problem-solving capabilities.
• Strong financial literacy and strategic thinking skills.
• Ability to manage multiple priorities in a complex and fast-paced environment.
• Exceptional communication and stakeholder management skills.
• Strong governance mindset and attention to detail.
• Ability to influence and build relationships across organizational boundaries.
• Demonstrated ability to work independently and take ownership of outcomes.
• High degree of professionalism, judgment, and discretion.

Key Relationships

• Executive Leadership Team
• Business Unit Leaders
• Finance teams
• Compliance
• Risk Management
• Operations
• Transformation team / Chief of staff
• Human Resources
• Technology
• External Service Providers and Advisors

Success Measures

The successful candidate will:

• Strengthen governance, oversight, and reporting capabilities across the organization.
• Improve transparency, accountability, and decision-support information for senior management.
• Contribute to the successful execution of strategic and operational priorities.
• Enhance legal entity and operational governance practices.
• Identify opportunities for cost optimization, efficiency improvement, and risk reduction.
• Deliver high-quality analysis, recommendations, and executive communications.
• Build strong relationships with stakeholders across functions and regions.
• Support the continued evolution of the CAO as a strategic governance and business management function.