Job Description

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a Calling

How can you make a difference?

As the strategic lead for Individual Giving, the Head of Individual Giving serves as a central driver of growth, innovation, and performance within the Private Sector Fundraising and Partnerships (PSFR) team. Anchored in UNICEF Thailand’s ambition to deliver sustained income growth, deepen public engagement, and maximize lifetime donor value, the role provides end to end leadership across acquisition, retention, digital, and CRM functions using an audience first, data driven approach.

The position translates long term fundraising strategy into integrated, high performing donor programmes—overseeing the full lifecycle of individual giving initiatives from market insight and investment planning through to execution, optimization, and scale. By aligning fundraising models, donor journeys, and channel strategies with evolving supporter behaviours and UNICEF’s mission for children, the Head of Individual Giving ensures that income streams are resilient, scalable, and impact focused.

Through strong people leadership and cross functional collaboration with Communications, Advocacy, Programmes, and external partners, the role fosters a high performing team culture and drives unified delivery against ambitious revenue targets. In doing so, the incumbent plays a critical role in strengthening UNICEF’s brand relevance, accelerating digital transformation, and delivering the organization’s individual giving objectives within the 2026–2030 strategic period.

Under the supervision of the Chief, Private Sector Fundraising and Partnerships (PSFR), the incumbent will be responsible for all areas of income generation from the general public, i.e., Individual Giving (IG), including:

• Lead and drive the overall individual giving strategy, with a focus on growing monthly donors and increasing sustainable income from the general public.
• Build, guide, and develop the fundraising team by strengthening skills, capabilities, and performance through recruitment, training, and ongoing support.
• Plan and manage ambitious budgets, forecasts, and action plans, while ensuring clear reporting and alignment with regional and global stakeholders.
• Strengthen systems and processes that support fundraising delivery, including maximizing the use of donor data and the Salesforce platform.
• Foster strong collaboration across teams to enhance fundraising opportunities, strengthen the UNICEF brand, and support impactful advocacy and communication efforts

Key roles & responsibilities:

• Fundraising Technical Leadership
• Team Management
• Appoint and Manage Partners and Suppliers
• Fundraising Communications

If you would like to know more about this position, please review the complete Job Description here: 122602 Fundraising Specialist (Individual Giving) P3.pdf

To qualify as an advocate for every child you will have…

Minimum Requirements:

• Education Master or equivalent (Advanced University Degree) in Business Administration, Marketing, Communications, Fundraising and any other related fields. Additional professional qualification in fundraising and/or marketing and/or communications an asset.
  A Bachelor or equivalent (First Level University Degree) in a relevant area combined with 2 additional years of relevant work experience may be accepted in lieu of an advanced university degree.
• Work Experience A minimum five (5) years of relevant and progressively responsible professional work experience in managing an individual donor fundraising programme together with a proven track record in driving income growth; equivalent direct marketing experience in a commercial context will be considered as a qualifying experience. Familiarity with various individual fundraising/ marketing techniques e.g., direct mail, face-to- face fundraising/sales, telephone fundraising/marketing, digital fundraising /marketing; experience in dealing with suppliers and external agencies is required. Previous managerial experience is essential.
• Skills Significant experience in managing teams to deliver on financial outcomes is required. Proven ability to contribute to effective long-term strategic fundraising plans. Proven ability to implement clear goals that are consistent with agreed strategies. Demonstrated ability to identify and seize new fundraising opportunities, formulating new fundraising strategies and models. Demonstrated ability to adjust to unexpected challenges and proposing countermeasures accordingly. Diplomatic negotiation, influencing and networking skills to establish and maintain trusted partnerships and to develop close and effective working relationships with diverse stakeholders. Excellent communications skills, verbal and written.
• Language Requirements Fluency in English is required.

Desirables:

• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language
• Previous experience in commercial direct marketing and communication, and UNICEF Country Office Market knowledge are considered an asset.
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
(8) Nurtures, leads and manages people

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here