Job Description

Name of position: Functional Support Analyst

Location: Richmond VA

Job description

•Analyze and triage incidents.

•Manage service requests.

•Support user acceptance testing.

•Maintain support documentation.

•Provide user guidance and training assistance.

•Coordinate issue resolution across technical teams.

Minimum Qualifications

•5+ years enterprise application support experience.

•Experience supporting Dynamics 365 business users.

•Strong documentation and troubleshooting skills.

If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction,

enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then

we would like to hear from you. We need exceptionally capable people for this role for our client,

so get back to us and tell us why you think you are a fit.

About Us:

Since 2000, Tri-Force Consulting Services (
https://triforce-inc.com
) has been an MBE/SDB certified IT Consulting

firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps),

systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government

and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity,

increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing

core values: integrity, diligence, and technological excellence.

Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the

Inc. 5000 list of the nation's fastest-growing companies.

About Tri-Force Consulting Services Inc. | IT Recruitment & Staffing Agency

Tri-Force Consulting Services, Inc. - Pioneering IT Solutions in the Philadelphia Region

Website: https://triforce-inc.com

Schedule a Meeting: https://triforce-inc.com/request-meeting/

Since its establishment in 2000, Tri-Force Consulting Services, Inc. has emerged as a leading MBE/SDB-certified IT consulting firm in the Philadelphia region. Our unwavering commitment to delivering innovative, cost-effective solutions has propelled us to the forefront of the industry, enabling us to serve a diverse clientele across both government and commercial sectors.

Our Services

1. IT Staffing Solutions

Tri-Force specializes in providing tailored IT staffing solutions that include:

Contract Staffing

Contract-to-Hire

Full-time Placement

Our staffing services are designed to connect businesses with top-tier IT talent, ensuring they have the right expertise to drive their projects forward.

2. Software Development

We excel in developing robust software solutions that cater to a variety of needs:

Web Applications

Mobile Applications

Our team of experienced developers leverages the latest technologies to create high-performance, scalable, and secure applications that meet our clients' unique requirements.

3. Systems Integration

Our systems integration services ensure seamless connectivity and functionality across various IT systems. We help businesses streamline operations and improve efficiency by integrating disparate systems into a cohesive IT environment.

4. Data Analytics

Tri-Force offers comprehensive data analytics services to help organizations make data-driven decisions. Our expertise includes data mining, predictive analytics, and business intelligence, enabling our clients to unlock valuable insights and drive strategic initiatives.

5. System Automation

We provide system automation solutions that enhance productivity and efficiency. Automating repetitive tasks and processes, we help businesses reduce operational costs and improve overall performance.

Industry

IT & Software

Company Size

51-200 employees

Headquarters

Lansdale, PA

Year Founded

2000

Website

triforce-inc.com

Social Media