Job Description

Structural Information

Job number: 10028967

Job title: Functional Specialist Administrator: MKT

Job grade: S5

Group/ BU: CSB

Division: Marketing

Span of control: 0-5

Reports to: Top Management

Core Description

Responsible to provide critical support to the Consumer Marketing Managing Executive and the Senior Management team. Specific focus will be on the management of event implementation and operations, whilst acting as a Telkom brand ambassador. Efficiently manage financial/ procurement processes and suppliers. Support the team to enable and instil a strong customer focus within own environment in alignment with the overall Consumer Business strategy.

Job Responsibilities

Generic Responsibilities (40%)

- Develop and provide management information that includes HR & Financial issues, Resource & assets, performance, as well as commitments (SLA's)

- Prepare and manage travel schedules for the ME & Senior Management

- Provide high level support regarding weekly statistics, Exco Issues, Budget, logistics, workshops & meetings, office functioning, as well as tracking of Performance Management

- Prepare, compile and validate documentation such as presentations, operational documentation, submissions, statistics, graphs, proposals, organograms, letters, memo's and agendas

- Keep minutes of management meetings and track emanating actions

- Network with relevant role players via meetings and conferences, discussion forums and committees

- Approve all expense requisitions in line with the division's framework

- Coordinate finances, assist with budget preparation

Functional Area Responsibilities (60%)

- Execute high level support functions to ensure that the business development, operational and office management are carried out effectively and efficiently

- Ensure smooth communication between the MEs office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff

- Manage events and Hospitality, e.g. Nedbank Golf Challenge - Telkom Hospitality skybox, Hospitality at Soccer, Rugby and Music Concerts at Stadiums

- Manage event implementation

- Manage event operations

- Manage suppliers

- Event project management

- Responsible for procurement process and collateral

- Manage event budget and payment of suppliers

- Draw up proposals including programmes

- Capture information on database

- Control of Promotional material

- Assist and advise other service organisation with events with absences of Group Comms Events Team.

- Quality assurance (venue, catering, décor, programme etc.)

- Provide direction and advice on Protocol logistics

Core Competencies

FUNCTIONAL KNOWLEDGE

Supplier Management; Event Coordination; Business Administration; Financial Acumen; Communication; Project management; Telkom Structure; Telkom policies and processes; Computer Software; English Language; Customer Care; Facilities; Systems; Office Equipment; Administration; Policies and Procedures; Protocols; ICT Industry; Consumer trends & products; Research methodology & tools

FUNCTIONAL SKILLS

Interpersonal; Analytical; Communicating; Problem Solving

Certifications

Education

NQF 6: National Diploma/ Advanced Diploma/ CertificateOR NQF 4: School leaving qualification: National Certificate (Grade 12)/ National Senior Certificate/ National (vocational) Certificate

Experience

5 Years relevant experienceOR 7 years experience

Additional Information

Experience

• 3 years experience must be in a high-level support environment, preferably handling events and suppliers.

Special Requirements:

• High levels of confidentiality: maintain customer confidence and protect operations by keeping information confidential.
• Integrity checking will be conducted.
• Maintain professional and functional area-specific knowledge.
• Smartly separate what must be done now, and what can be improved later.
• Maintain calm poise in stressful situations.
• Demonstrate consistently strong performance.
• Seek to understand Telkom strategy, market, technology, customers and stakeholders.
• Question status quo, re-conceptualise issues to discover practical solutions for hard problems.
• Ability to work in fast-paced and ever-changing environment.
• A self-starter, capable of acting on own initiative and proactively managing competing demands and pressures and able to multi-task effectively.
• Comfortable to delegate upwards to MEs direct team in order to effectively manage workloads.
• Make fast and timely decisions based on analysis and clear team goals.
• Ability to make sound judgements based on a combination of observation, analysis and experience.

Special Requirements

Physical Requirements

Key Stakeholders

• Consumer Business Exco
• Consumer Marketing Management Team
• Other ME's Functional Administrators
• Relevant regional and national role players
• Customers
• Organised Labour