Job Description

Sr Functional Relationship Manager ITP

Position Snapshot:

Type of Contract: Full Time

Function and Stream: IT

Type of work: Hybrid

Work Language: Fluent Business English

The role:

The Sr Functional Relationship Manager ITP will act as the principal connection between business and IT stakeholders, simplifying collaboration and providing a consistent experience throughout the lifecycle of technology products, platforms, and services.

This role will build strong relationships across both organizations, translate business needs into IT priorities, oversee demand management, and work with Product and Platform Managers to enable integrated solutions that create sustainable business value. The position requires strong knowledge of the IT organization, governance, stakeholder management, and transparent communication.

What you’ll do:

As a Sr Functional Relationship Manager ITP you will:

• Build strong relationships with business and IT stakeholders, developing a deep understanding of their objectives, processes, governance, and challenges.
• Lead regular interactions between business and IT teams to maintain alignment, a shared vision, and effective collaboration.
• Connect business objectives and initiatives with integrated IT products, platforms, and services to deliver measurable value.
• Manage demand and support the prioritization of business requirements in collaboration with Product and Platform Owners and Managers.
• Coordinate the integration, deployment, adoption, and continuous improvement of technology solutions across local and global roadmaps.
• Identify dependencies, assess risks, create mitigation plans, and facilitate issue resolution and escalation when required.
• Participate in IT and business governance processes, supporting investment prioritization, vendor performance, and CAPEX/OPEX and Total Cost of Ownership management.
• Prioritize business-impacting issues, coordinate communication during major incidents, and identify opportunities to improve service performance.
• Ensure solutions are delivered and maintained in accordance with security, privacy, compliance, risk management, and business continuity requirements.
• Promote innovation, product adoption, collaboration, and alignment with Nestlé’s IT vision and business priorities.

We offer you:

We offer more than just a job. We put people first and inspire you to become the best version of yourself.

Great benefits including salary and a comprehensive social benefits package. We have one of the best pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc. Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. Hybrid working environment with flexible working scheme. Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

Join our global team of IT professionals at Nestlé, driving daily innovation and leveraging cutting-edge technologies to address digital opportunities. Grow professionally in a dynamic and impactful environment, collaborating with business partners worldwide to deliver integrated technology solutions!

What will make you a great fit?

• Bachelor’s degree or higher, preferably in Computer Science or a field related to the product.
• 7+ years of experience in IT, including experience in areas such as business analysis, project management, or related roles.
• Demonstrated experience working in a product-based IT organization and successfully delivering results in a fast-paced, dynamic environment.
• Experience communicating effectively in English across different organizational levels and working in global matrix environments with virtual teams.
• Strong understanding of business complexity, functional interdependencies, IT landscapes, system engineering, information security, and architecture standards.
• Understanding of software development methodologies such as Agile and Waterfall, as well as modeling techniques.
• Working knowledge of network, server, virtualization, cloud technologies, and cloud governance frameworks, including FinOps and integration areas.
• Good understanding of ERP solutions such as SAP and complementary applications.
• Strong organization, prioritization, stakeholder management, and influencing skills, with the ability to manage multiple responsibilities simultaneously.

Preferred Qualifications

• Experience managing relationships between business stakeholders, IT teams, Product Managers, Platform Managers, and external partners.
• Strong knowledge of cloud technologies, including AWS, Azure, and Google Cloud, as well as B2B, B2C, and B2E cloud concepts.
• Experience with project management, product and service management, IT service integration, and security, compliance, and risk management.
• Ability to simplify complex topics, influence key decision-makers, anticipate risks, and communicate recommendations clearly to different audiences.
• Collaborative, curious, innovative, inclusive, courageous, and results-driven approach.

Not a 100% match? No worries! Nestlé supports your personal growth with customized development solutions.

What you can expect in your application journey:

1. Hit apply and enter our job portal.
2. Submit your application with your CV.
3. We will contact relevant applicants.
4. Interviews (HR, Hiring team and stakeholders).
5. Feedback.
6. We make an offer.
7. Location dependent checks and pre-onboarding.
8. First working day.

About Nestlé:

We are Nestlé, the largest food and beverage company with brands including KitKat, Nescafé, Maggi, Purina, among many others. We are approximately 275,000 employees strong, motivated by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 94.4 billion sales in 2022, we have an expansive presence, with 344 factories in 77 countries. Want to learn more? Visit us at www.nestle.com.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

Ciudad de Mexico, MX, 11520

Ready to take the next step?