Works under limited direction to develop, implement and sustain a comprehensive collaborative high quality support team for Enterprise Resource Planning (ERP) System (Oracle Fusion) support across Human Resources, Finance, and Business Operations.
Collaborates with business owners and Information Technology (IT) to develop short and long-range Oracle system priorities and support.
Gathers, evaluates, documents and prioritizes business needs and requirements and translates into functional specifications.
Manages and oversees Enterprise Resource Planning (ERP) team assignments, identification of business requirements, functional design process design (including scenario design and flow mapping), prototyping, testing, training and defining support procedures. Guides functional advisors in the holistic approach to operational, integration, quality and performance goals of solutions.
Leads the evaluation, planning, development, and scheduling of all ERP functional changes and upgrades.
Manages, coordinates, prepares and oversees the implementation of strategic operational initiatives that align with the functionality of the ERP system.
Manages business relationships to establish collaborative and customer focused engagements.
Initiates and participates in regularly scheduled meetings to collaborate and review priorities with District Leadership.
Promotes and maintains partnership with Technical Support Team to ensure business needs are met in a timely manner, foster accountability in efforts to provide exceptional customer service and responsiveness.
Coordinates with related team or department to ensure functional/operational needs are understood and assistance with connecting and translating those requirements to technical support for ERP are attained.
Performs other related duties as assigned or directed.
Graduation from an accredited college or university with a Bachelor’s Degree in Education, Computer Science, Information Technology or a related field; PLUS five (5) years related experience in a related field; or an equivalent combination of related education and experience totaling nine (9) years. Strong technical background and vast knowledge of Finance, HR Fixed Assets, Inventory and Procurement preferred. (PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED).
Degree Equivalency Formula:
Bachelor’s Degree= 4 years plus required years of experience.
Master’s Degree= 2 years plus required years of experience. Where Master’s degrees are required, years for Bachelor’s Degrees must be included.
A Major, Urban School District on the
Cutting Edge of Closing the Achievement Gap
Our Mission
Memphis-Shelby County Schools is one of the 25 largest school districts in the nation located in a large city with a hometown feel, Memphis, TN. Here in the Bluff City, we are dedicated to preparing all students for success in learning, leadership, and life.
• Our promise is that by 2025, 80% of our students will be college & career ready, 90% will graduate high school, and 100% of graduates will enroll in post-secondary education.
• Our work is deeply rooted in the belief that every child is capable of learning and that education is the great equalizer. With 84% of all students considered economically disadvantaged, Memphis-Shelby County Schools truly is a place where progressive leaders in education can make a difference in the lives of our country’s most underserved children.
Our Future
Though our challenges are significant, we are a district on the rise.
• Memphis-Shelby County Schools has been a level 5 growth district—the highest achievable level in TN--for the past three years.
• Memphis-Shelby County Schools has seen district-wide math proficiency scores double in the past three years.
• Memphis-Shelby County Schools I-Zone schools were once performing in the bottom 5% of TN, and are now making significant gains towards the goal of performing amongst the top 25% within five years.
We are a district committed to progressive strategies and practices that promote student achievement. We do this by ensuring that every classroom has an effective teacher and every school is operated by staff and leaders committed to excellence.
