Our client is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. 13,000+ associates are currently working on 1,100+ projects with clients in the USA, Europe, APAC, and LatAm regions.
The Low Code Platforms practice works as a global organization as part of our client Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others.
The team builds cross-industry Low-code solutions. The team is responsible for both the development of the low-code applications and the delivery of advisory and implementation services to our client base in accordance with the platform design best practices and in accordance with a defined implementation methodology.
IF YOU ARE/HAVE
Experienced in a similar role, with a track record of successfully delivering IT services using the ServiceNow platform.
Strong understanding of IT service management processes and best practices, with ITIL certification preferred.
Strong communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
Proven ability to drive continuous improvement and innovation within a service delivery environment.
YOU WANT TO
Take ownership of the finalization of key IT Service Management (ITSM) workshops, specifically focusing on the Change Management, Problem Management, and Major Incident Management processes.
Develop and formalize process documentation aligned with ITIL best practices
Provide expertise in ServiceNow platform capabilities and best practices, guiding clients in optimizing their use of the platform to meet their business objectives.
Construct and maintain a process improvement backlog based on identified gaps, feedback, and business needs.
Contribute to the design and development of the CMDB (Configuration Management Database)
Support requirements gathering for Discovery and Service Mapping initiatives
TOGETHER WE WILL
Work on design, delivery, and support of a variety of solutions that help our clients meet business objectives
Cooperate with top experts in the company
Immerse in interesting consulting engagements where you can explore client businesses over the globe
Our recruitment agency operates remotely, serving both Lithuania and international markets.
We aim to offer top-tier services, aligning employer needs with candidate competencies not just within Lithuania, but also beyond its borders. Operating remotely from Vilnius, Kaunas, and Klaipėda, our agency is also expanding partnerships in Mexico, India, and Asian countries.
Our recruitment services cover a wide range of roles, including software developers, cloud and cybersecurity experts, data and AI specialists, technical engineers, UX/UI designers, product managers, IT project managers, as well as technical support and technical sales professionals.
Automated candidate screening and selection process
In our candidate selection process, we leverage "TeamFill," an advanced tool that transforms job interviews. Acting as a virtual recruitment specialist, it streamlines the process, making it quick and efficient. This innovative platform offers precise evaluation of candidates' responses, transcriptions, summaries allowing candidates to participate in interviews at their convenience.
