Responsibilities:
Functional Consultant will work closely with the business and solution teams to translate businessrequirements and user stories into high quality functional design documents that can be delivered by thesolution teams to ensure the best user experience possible for customers.Good Knowledge of Sales and Marketing Business Processes, E-Commerce BusinessProcesses, Service Business Processes and Integration Knowledge of Supply Chain and Logistics.Analyze and refine requirements for delivering the necessary features and functionalities in:
SAPC4HANADevelop user stories including appropriate acceptance criteria and testing requirements ConductSprint Demos with business stakeholders to ensure developed solutions satisfy the businessrequirements.Management of the design and requirement gathering workshops with the customer.Build and extend SAP CX as a platform to meet customers requirementRefining customer requirements in terms of features,
user stories, and acceptance criteria toprepare for future sprints.Demonstrating the sprint releases to the customer.
Experience in working with Atlassian toolsets (JIRA, Confluence) used for Agile ProjectmanagementRun the workshops and training sessionsExperience in Agile/Scrum Methodology and Working, Sprint Planning, Burn-down chart andother aspectsEnsuring excellent communication and collaboration between all internal and external teamsFunctional SAP C4HANA skills
(Preferred):In depth knowledge of CRM business processes in Sales service and MarketingExperience in conducting requirements gathering workshops and solution designExperience on scoping and Fine-tuning the SAP C4HANA solutionExperience in Key user tools and screen adaptationsExperience in creation of Org structure, Material and customer dataExposure to Integration set up with various SAP/Hybris and non-SAPsystemsExperience in customizing and tailoring the reports as per customerrequirementsExposure to SAP C4HANA implementation methodology and deployment optionsGeneral Expectations:Good explore to SAP project life cycle.
At PGC Digital, we empower enterprises to reimagine business transformation with cutting-edge digital solutions, global delivery expertise, and a people-first culture. As a trusted partner to SAP, Microsoft, Salesforce, and ServiceNow, we bring innovation, agility, and industry know-how to deliver measurable outcomes at scale.
What we deliver
On-Demand IT Staff Augmentation – same-day IT scaling & end-to-end enterprise software support
AI + Human Expertise in Talent Acquisition – blending precision with personalization
Greenfield, Migration & AMC Projects – accelerating digital journeys from strategy to execution
Enterprise Digital Transformation & Support – secure, scalable, and future-ready
Why customers trust us
We follow proven frameworks and global standards, reinforced by CMMI Level 3, ISO 9001, and ISO 27001 certifications—a testament to our focus on quality, process excellence, and information security.
Why employees choose us
We foster a culture of growth, inclusivity, and recognition.
Our achievements include:
Great Place to Work-Certified™
India’s Best Workplaces for Women 2024
Ranked among the Best Places to Work
Why investors believe in us
We are on a clear growth trajectory with a milestone to become a public limited company by 28th August 2026. Our IPO roadmap reflects our commitment to scaling globally, strengthening governance, and creating long-term stakeholder value.
Global presence
India – Offshore delivery excellence
Canada – Nearshore innovation hub
USA – Onsite client engagement
APAC HQ in Singapore – Driving regional growth
Future footprints (2025) – Expanding in Vietnam and India to strengthen procurement & delivery
We are more than a digital partner—we are an extension of our customers’ teams, committed to creating lasting value
📩 Connect with Us!
India : 9900085366 | UK : +44-744-710-4934 | USA : +1-831-401-4811
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