Job Description

About XTEL

XTEL is a leader in advanced, AI-driven solutions for consumer goods companies, combining cutting- edge technology, industry expertise, and data management to accelerate profitable revenue growth and value realization.

Join XTEL's Catalyst team — a dedicated group of senior implementation experts built to raise the bar on how we deliver. As a Functional Catalyst Lead, you will define, govern, and propagate the functional implementation approach for XTEL platform programs. You will work across customer projects, internal initiatives, and partner-led engagements to drive quality, accelerate deployment, and reduce unnecessary customization — while coaching teams and shaping the methodology that scales our delivery globally.

Key Responsibilities

• Shape implementation quality — Define and promote the target functional approach for XTEL platform programs, ensuring alignment with standard capabilities, design principles, and reusable delivery patterns.

• Drive the standard-first model — Champion XTEL's unified template-based implementation strategy; challenge unnecessary customization and propose pragmatic, scalable alternatives.

• Support scoping and planning — Contribute to effort estimation, resource planning, functional scope definition, and statement of work inputs for customer opportunities.

• Build and maintain methodology — Develop implementation playbooks, design guidelines, workshop materials, and training assets; convert delivery experience into reusable organizational knowledge.

• Assure delivery quality — Provide functional oversight on strategic and partner-led implementations; review designs, scope assumptions, and solution decisions for quality and standards alignment.

• Coach and enable teams — Guide partner consultants and internal delivery teams on expected delivery methods, design quality, and issue resolution; support onboarding and knowledge-sharing across regions.

Qualifications

• A great candidate will have:

• Solid background in enterprise software implementation, ideally within SaaS or enterprise business platforms

• Deep functional expertise in one or more XTEL-relevant domains: revenue management, trade promotion management, pricing, planning, or related CPG business processes

• Strong understanding of the end-to-end implementation lifecycle — from discovery and design through to deployment and hypercare

• Demonstrated ability to lead requirements workshops, functional design sessions, and solution definition activities

• Proven experience creating implementation templates, playbooks, and reusable delivery artifacts

• Strong communication and facilitation skills with customers, internal teams, and partners; ability to influence toward standard, value-driven design choices

Nice to have:

• Experience in CPG, revenue management, or adjacent commercial transformation environments

• Background in delivery assurance or partner-led program governance

• Advanced business or consulting credentials (e.g., MBA, management consulting background)

Geographical Location:

• US or Canada, Full Remote

What We Offer

• Flexible working hours; ⌚

• Competitive Salary Package and Bonus scheme; 💸

• A challenging role in a fast-growing AI-driven company; 🪄

• A diverse and international team with strong ownership and a can-do mentality. 🌏

• Opportunities to contribute meaningfully to the organization’s growth and development. 🚀

Equal Opportunities Statement

If you have strengths to share, we’d love to hear from you. We value diverse backgrounds and experiences, so don’t hesitate to apply even if you don’t meet all criteria.

XTEL is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.